BMW of Barrington

Smoothest possible experience Yesterday, I purchased a CPO 2015 BMW i3 and, in all honesty, couldn't be happier with the experience. Agnes and Sahil were excellent communicators Yesterday, I purchased a CPO 2015 BMW i3 and, in all honesty, couldn't be happier with the experience. Agnes and Sahil were excellent communicators via email and text, getting back to me in a timely fashion. When I sent a veritable laundry list of items I wanted Sahil to check on prior to my arrival yesterday morning, he had everything sorted out before I got there and presented answers to each concern I brought up. In finance, Ryan was very cordial as well - walking me through the process and getting my paperwork completed in a thorough and efficient manner. Throughout, Agnes, Sahil, and Ryan adapted their approaches, offering as much information as I required and being mindful of my level of experience and knowledge, a sure sign of respect for me and my time. In short, I can only offer the highest recommendation possible for BMW of Barrington and their supremely helpful, polite, and efficient staff. More

Excellent Sales Service Colin was so knowledgeable about BMW’s he made buying my 2018 X3 M40 a great experience. I would definitely recommend seeing Colin, he can answer any Colin was so knowledgeable about BMW’s he made buying my 2018 X3 M40 a great experience. I would definitely recommend seeing Colin, he can answer any question you have on any button on the car, his patience and excellent customer service will bring me back again! More

Chris was Great! This dealership has a policy where they itemize each item they ding you for on your trade. I don't love the policy but I argued with all of it and the This dealership has a policy where they itemize each item they ding you for on your trade. I don't love the policy but I argued with all of it and they cam back with a good price on my trade. Lower than I wanted but better than the other dealership I stopped at. They have a great selection of cars. I was able to get an M series X3 which I didn't see at any other dealership. I will be back More

High Level of Professionalism and Personalized Approach The dealership was very prompt in responding to my inquiry via email. From the first conversation with Anthony, I knew that being out of state would The dealership was very prompt in responding to my inquiry via email. From the first conversation with Anthony, I knew that being out of state would not be a hindrance in working out an agreement to make a purchase. The personalized approach and attention to detail from everyone involved in selling the car was impressive. All of the details of the purchase were worked through prior to me arriving at the dealership, which made for a smooth interaction when taking delivery of my new vehicle. Everyone made me feel welcome and appreciated from the moment I entered the dealership. All associates greeted me by name. Michael, knowing my car obsession, made an effort in showing me around the showroom to see some exotic automobiles, Aldijana made sure I was treated to a homemade cookie and Starbucks beverage after working through the final paper work, Christopher sought me out to introduce himself and shared of our common obsession with manual transmissions, and Anthony provided for a seamless experience taking calls and responding to text messages promptly and with personalized attention. Thomas made sure I had a solid understanding of the features the vehicle offered and assisted in making sure I knew how to customize my settings. The day after, I received two phone calls ensuring I made it home safely and the vehicle is meeting my expectations. This is what a car buying experience is supposed to be like. Details matter! I would highly recommend this Motor Werks dealership. My only disappointment is living too far away to experience the dealership from the service side too. More

Great experience at Motor Werks The reason we buy our cars at Motor Werks is that they are an extremely nice, efficient operation where there is actually pleasant and respectful nego The reason we buy our cars at Motor Werks is that they are an extremely nice, efficient operation where there is actually pleasant and respectful negotiation. Things could not have been more smooth. We will be back when it’s time for the next car whenever that will be. More

Great Buy and Service Sahil provided great service for the duration of the sale. He ensured I was satisfied and received a great car. I live in Texas so I was a little conc Sahil provided great service for the duration of the sale. He ensured I was satisfied and received a great car. I live in Texas so I was a little concerned with the purchase but he made me feel more comfortable with the process. More

Customer focused. Great experience. Great support selecting the vehicle, putting together a great deal, and offering continued customer service across the team. Felt very welcomed every Great support selecting the vehicle, putting together a great deal, and offering continued customer service across the team. Felt very welcomed every time I came in. Motorwerks truly cares about the customer. More

GO SEE AGNES GREDA AT BARRINGTON BMW AGNES GREDA AT BARRINGTON BMW WAS AMAZING. VERY PROFESSIONAL AND HONEST. I WOULD RECOMMEND HER TO ANYONE. SHE WENT ABOVE AND BEYOND TO EARN MY BUSINE AGNES GREDA AT BARRINGTON BMW WAS AMAZING. VERY PROFESSIONAL AND HONEST. I WOULD RECOMMEND HER TO ANYONE. SHE WENT ABOVE AND BEYOND TO EARN MY BUSINESS. More

Personable I had an excellent experience. Everyone was very personable and unpretentious. All my questions were asnswered (even the ‘stupid’ ones). No pressure I had an excellent experience. Everyone was very personable and unpretentious. All my questions were asnswered (even the ‘stupid’ ones). No pressure to purchase or not. More

Passionate Sales Consultant with World Class Service Ian was an excellent guide throughout the process. At no point did he pressure the sale; but he continually ensured that all of my questions were corr Ian was an excellent guide throughout the process. At no point did he pressure the sale; but he continually ensured that all of my questions were correctly answered as quickly as possible. Ian is so passionate about the cars, learning about the different options and packages was truly an enjoyable experience. I’ve bought several new cars before and none have been as enjoyable as this. Ian encouraged me to take advantage of the European Delivery option offered by BMW; I am so glad that he did, an amazing experience that every new BMW buyer should take advantage of. Thanks for everything, Ian! - Phil More