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BMW of Barrington

Barrington, IL

4.9
1,443 Reviews
BMW of Barrington | From Digital to your Driveway Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At BMW of Barrington, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. *At home delivery, test drive, and service pick-up/delivery is free of charge within 20 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 1,443 reviews

January 06, 2025

Justin is a very professional worker who works to meet the customer’s needs. He is an honest working individual who excels in customer service. More

by Anish P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Eisenman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

BMW of Barrington responded

Thank you for your kind words! We're glad to hear that Justin's professionalism and dedication to customer service stood out. We appreciate your feedback and look forward to serving you again!

January 06, 2025

My visit for maintenance and an oil change was outstanding. Eric Phillips was very professional and accommodating, and service was carried out in a very timely manner. I appreciated the very nic More

by amckann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

BMW of Barrington responded

Thank you for your wonderful feedback! We're thrilled to hear Eric Phillips provided professional and accommodating service during your visit. We’re glad you appreciated the waiting area, the car wash, and the detailed reports. We’ll look into the TV issue to enhance your next visit. We look forward to serving you again!

January 03, 2025

Eric is the best and professional service advisor. Thank you for your best service. I'm willing to travel 1 hour to barrington because of him of course also they have great and comfy facilities. More

by jasonchooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

BMW of Barrington responded

Thank you for your kind words! We're thrilled to hear that Eric's exceptional service makes the trip to Barrington worthwhile. We appreciate your loyalty and look forward to serving you again in our comfortable facilities!

December 26, 2024

Excellent service department. Always dependable work. I like the inspection video they send you. Clean and comfortable waiting area. More

by Treesandpowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Haupt
Dec 27, 2024 -

BMW of Barrington responded

Thank you for your feedback! We're glad you enjoyed our inspection videos and appreciate the clean, comfortable environment. Dependable service is our top priority, and we look forward to continuing to exceed your expectations!

December 12, 2024

We bought 2 new cars with Peter within 5 months. Peter has been great to work with. He was very attentive, patient, very knowledgeable and very responsive. I recommend everyone to buy from him. Than More

by Joon
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Barrington responded

It’s great to hear that Peter provided such attentive, patient, and knowledgeable service during both of your recent purchases. We’re grateful for your recommendation and your trust in us. Enjoy your new cars, and we look forward to assisting you again in the future. Thanks for choosing our dealership!

December 10, 2024

I recently purchased a vehicle from Peter Jakob at Porsche Barrington MotorWorks, and the entire experience was outstanding. Like many people, I’ve always approached car buying—especially at dealershi More

by paulflores25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Barrington responded

Thank you for sharing your thoughtful review! We’re thrilled that Peter Jakob and the Motor Werks team exceeded your expectations and made your car-buying experience so positive. We understand that purchasing a vehicle can feel overwhelming, so it’s wonderful that Peter’s transparency, knowledge, and non-pushy approach made the process smooth and stress-free for you. We truly appreciate your trust in us and are delighted to have changed your perspective on dealership experiences. Thank you for choosing Motor Werks, and we look forward to assisting you with any future vehicle needs!

December 09, 2024

Fantastic experience overall. Peter was a pleasure to work with. He was knowledgeable and pleasant. Made the whole experience engaging with no pressure. More

by tarekharb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Barrington responded

Thank you for sharing your experience! We’re delighted to hear that Peter provided such knowledgeable and pleasant service, making the process engaging and pressure-free. Creating a fantastic and enjoyable car-buying experience is what we strive for, and we’re so glad Peter delivered that for you. Thank you for choosing us, and we look forward to assisting you again in the future!

December 08, 2024

First BMW experience…Eric and the team did an awesome job at every level to fix a complex issue. Communication and follow through was excellent along the way! More

by rmbartelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Barrington responded

Thank you for sharing your first BMW experience with us! We’re thrilled to hear that Eric and the team were able to resolve your complex issue with excellent communication and follow-through. Providing top-notch service and keeping you informed every step of the way is our priority, and we’re so glad to have met your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

December 07, 2024

Peter Jacob was an awesome salesman. He helped me through the whole buying process and was willing to work with me in getting the best deal possible for my car More

by ADNAN KAPIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Barrington responded

Thanks for the great review, Adnan! We’re thrilled that Peter provided such knowledgeable and pleasant service, making the process engaging and pressure-free. Enjoy your car and we look forward to serving you again!

December 06, 2024

Motor works is genuinely a class act dealership amazing service and you’re treated as a priority compared to other dealerships over all my experience was better than perfect thanks to my sales rep Peter I More

by Sufyaan506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sahil (Sean) Chokshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

BMW of Barrington responded

Thanks very much for the kind words about BMW of Barrington and Peter Jakob. We're thrilled you had a great experience and took the time to leave a review. We look forward to serving you again soon!

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