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BMW of Arlington
Arlington, TX
1,477 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
September 15, 2026
This is the worst service department. They are rude and disrespectful to customers and they don't do good work. When I took it for a break job they didn't install everything back on th They are rude and disrespectful to customers and they don't do good work. When I took it for a break job they didn't install everything back on the car properly. I took it back to them and they have yet to repair the damage to the car that they caused. When I asked the service manager about this he was rude and told me to buy the parts and he would reimburse payment. So the car still has damage from their incorrect installation. In addition he initially refused to repair what they damaged on the car. After receiving the car back for the third time, the breaks are squealing and making loud noises. I called the service manager and he has yet to return my call. I called several service advisors and no one has returned my call. It appears that they are avoiding my calls. It is unbelievable that a BMW dealership has such low quality and low level of service. More
by Bwalpvu
September 12, 2026
The team got me in and out within an hour. Service was grear and they left my BMW looking new. Service was grear and they left my BMW looking new. More
by thompsonhaus
September 11, 2026
They have Every thing you need for your BMW and then some. Excellent service here some. Excellent service here More
by olasha.maxwell
August 31, 2026
I have been more than happy with BMW of Arlington’s service department. Reesh is fantastic to deal with. He communicates very well and is extremely friendly. Won’t take my car anywhere else! service department. Reesh is fantastic to deal with. He communicates very well and is extremely friendly. Won’t take my car anywhere else! More
by pstrange1970
August 30, 2026
The service quick delivery and efficient to your time clean return to customer with outgoing service representative to make sure your their top priority clean return to customer with outgoing service representative to make sure your their top priority More
by golds_speck.75
Employees Worked With
Sovann
August 28, 2026
I had been looking for a new vehicle in my area for some time unsuccessfully. Opened my phone and checked online and found the perfect car at a price I thought fair. I really bought the car online after spe time unsuccessfully. Opened my phone and checked online and found the perfect car at a price I thought fair. I really bought the car online after speaking with Bernie and am so pleased about how he handled everything easily for me. Dexter in the finance office took my check and had me out of there in an hour. I can recommend this dealership from my experience. Thanks guys. I appreciate your help More
by Elaine
Employees Worked With
Bernie Villanueva and Dexter Manley
August 27, 2026
Chad, my service writer is great! He's was so nice today. He pointed out that an alignment was needed and I'm so glad he did. Great service department. He's was so nice today. He pointed out that an alignment was needed and I'm so glad he did. Great service department. More
by Mary.hughes1255
Employees Worked With
Chad Bryson
