Back

BMW of Arlington

Arlington, TX

4.4
1,118 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,118 reviews

November 02, 2023

Excellent service! Mike and Adel helped with the entire process and they were both very kind, professional, knowledgeable and helpful! More

by Agnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Adel
Nov 03, 2023 -

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled that Mike and Adel provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 02, 2023

Best transaction ever from beginning to end when I called Desmon from NC, although the BMW dealer was in Texas, he gave me top dollar for my trade, and shipped my new car & picked up my trade within days!!! More

by Fortbraggsoldierswife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmon Clinton
Nov 05, 2023 -

BMW of Arlington responded

Congratulations on your new BMW! At BMW of Arlington, your satisfaction is our ultimate goal and we are pleased to hear that our staff was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

November 01, 2023

The guys did an incredible job, They keeps very updated on everything. Thank you guys More

by Ricardo Sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Nov 03, 2023 -

BMW of Arlington responded

We are thrilled to hear that you had an incredible experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Rami was the perfect service advisor . There were no additional surprise. Very honest and up front . Very concerned about customer comfort level. More

by vmr82114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rami
Nov 01, 2023 -

BMW of Arlington responded

Having a service advisor like Rami who is perfect, honest, and upfront is a great experience, especially when there are no additional surprises. It's reassuring to know that the advisor is concerned about your comfort level. Thank you!

October 27, 2023

I love BMW of Arlington as they always get me in and out in a reasonable time. They keep me informed as they service my car. I love the new technology they send to my phone to let me know what's going on a More

by iintlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Nov 06, 2023 -

BMW of Arlington responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

BMW of Arlington is the most pleasant car service provider I’ve dealt with over my 40 years of driving. They are usually pretty close on both time and cost estimates. The waiting area is pleasant, wi More

by Laura T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sojdei
Nov 06, 2023 -

BMW of Arlington responded

It's great to hear that you've had such a positive and pleasant experience with BMW of Arlington. Over 40 years of driving, you've encountered various car service providers, so it's quite a compliment to regard us as the most pleasant. Thank you for sharing your positive experience with BMW of Arlington.

October 26, 2023

The sales team did not hesitate to assist me. The sales team worked together well. More

by cnwestrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andreas Arapis
Oct 31, 2023 -

BMW of Arlington responded

It's good to hear that the sales team was prompt in assisting you and that they worked together effectively. Teamwork and a willingness to assist can make the car-buying process more efficient and pleasant. Your feedback is valued!

October 24, 2023

Brenda Garcia is a great advisor who assisted me with my 428i. I plan to use this dealership for my other BMW for service as well. More

by bonitar_36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
Nov 02, 2023 -

BMW of Arlington responded

It's wonderful to hear that Brenda is a great advisor who assisted you with your 428i. The fact that you plan to continue using BMW of Arlington for service on your other BMW is a testament to the quality of service you've received. Your positive feedback is much appreciated!

October 21, 2023

I scheduled an oil change online and they paid $4. 74 for my oil change. Reason BMW sent me aI scheduled an oil change online and they paid $4.74 for my oil change. Reason BMW sent me up $100 gift card More

by 13coleen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
Nov 04, 2023 -

BMW of Arlington responded

It's great to hear that you had a positive experience with your oil change at BMW, especially with the $100 gift card from BMW and the service advisor, Brenda, who was very nice. Having a pleasant atmosphere and enjoying your overall experience can make a significant difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Service advisor Sean Riley was very attentive to my concerns and truly concerned about giving the highest quality customer service possible. .The Mechanics work and their communcation with service a More

by Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Oct 20, 2023 -

BMW of Arlington responded

It's great to hear that your service advisor, Sean, was attentive to your concerns and committed to delivering high-quality customer service. Effective communication between mechanics and service advisors is essential for ensuring that the best service is provided to customers. It's important to hold everyone accountable for their work to maintain the high standards expected by BMW and its history of excellence. Your feedback highlights the importance of clear and timely information flow between the service advisor and mechanics. This can help ensure that any issues are addressed promptly and that the service meets or exceeds customer expectations. Your enthusiasm and commitment to maintaining BMW's standard of excellence are evident, and it's great to see your dedication to the brand. Our ultimate goal is your satisfaction! We look forward to your business with us again!

...
33
...