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BMW of Arlington
Arlington, TX
1,268 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,268 reviews
September 08, 2024
Overall good, but taking 1hr 20 mins for just car wash (after completing routine maintenance) is not efficient (after completing routine maintenance) is not efficient More
by SP
Employees Worked With
Jeff was my service coordinator (not Marcus Gibbons), 5 stars for Jeff, Marcus Gibbons
September 04, 2024
I had the pleasure of working with Chad during my recent visit to BMW of Arlington, and I couldn't be more impressed with the level of service he provided. From the moment I arrived, Chad demonstrated excep visit to BMW of Arlington, and I couldn't be more impressed with the level of service he provided. From the moment I arrived, Chad demonstrated exceptional communication skills, keeping me informed at every step of the process. He was not only clear and concise but also ensured that I fully understood the work that needed to be done on my vehicle. What truly stood out was Chad's expertise in dealing with my third-party warranty. He handled all the coordination with my warranty company seamlessly, saving me the hassle and ensuring that everything was covered as efficiently as possible. Chad’s knowledge and experience in this area were evident, and it made the entire experience stress-free for me. Overall, Chad is a top-notch service advisor who goes above and beyond for his customers. His professionalism, communication, and ability to navigate complex warranty processes make him an invaluable asset to the BMW of Arlington service team. I highly recommend Chad for anyone seeking excellent service and a smooth, hassle-free experience. More
by david.g
Employees Worked With
Chad
August 30, 2024
Chad was great. He took time to overlook my vehicle. He was friendly and informative. Best experience ever while getting my car serviced. He genuinely did a great jo He took time to overlook my vehicle. He was friendly and informative. Best experience ever while getting my car serviced. He genuinely did a great job and that's refreshing these days to have an honest job. BMW is lucky to have Chad in his current position. More
by gabriel13
Employees Worked With
Chad in the service department
August 28, 2024
Great service and attention to detail, quick action and knowledgeable faculty. Have no complaints whatsoever! Look forward to getting my vehicle serviced here again. knowledgeable faculty. Have no complaints whatsoever! Look forward to getting my vehicle serviced here again. More
by omarcald28
Employees Worked With
Ryley Sprehe
August 21, 2024
I need to contrast my experiences with BMW of Arlington with BMW of Grapevine.... Grapevine is WAY closer to home. I took your SUV there THREE times for the same repair. Over the course of about three m with BMW of Grapevine.... Grapevine is WAY closer to home. I took your SUV there THREE times for the same repair. Over the course of about three months, they had possession of my car for more than a month total. Each time they "fixed" the car, I drove away and the same problem recurred. Total cost: about $15k. After the third "fix," the problem returned th very next morning. I decided I needed another dealer. But Grapevine is in the Sewell family, and all of the close dealerships were also. So I went all the way to Arlington, dropping it off on a Friday. They diagnosed the problem the same day and hit provided an estimate of about $3,600. On Saturday, I approved the repair. On Monday, the car was ready. Except, when I went to pay, they had revised the price to less than HALF of the estimate: $1,700. So, the actual cost of the repair was about one-ninth of what Grapevine charged, and they had the car ready the next day after I approved the repair instead of the weeks and weeks I was neglected at Grapevine. More
by Pop
Employees Worked With
Kayleigh
