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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.4
1,041 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,041 reviews

August 30, 2023

I had an amazing experience with BMW of Arlington. Their customer service was outstanding! Especially Chen & Chuong! They went above & beyond to assist me throughout the entire process!! I highly r More

by maianh.supermom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chen & Chuong
Report | Print
Sep 10, 2023 -

BMW of Arlington responded

Thank you for acknowledging Chen and Chuong for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. It would be our pleasure to assist you again!

August 29, 2023

Top Shelf customer service and professional staff. This is the best car buying experience my wife and I have ever had since we have buying cars for over 40 years. I would give Arlington BMW over 5 St More

by Danny.fullwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinney
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Aug 29, 2023 -

Danny.fullwood responded

BMW Arlington provided my wife and I with the utmost professionalism we have ever experienced when purchasing a new vehicle. If I had a business with employees that performed like Vinney, Hany, Katherine, and the young man that did the training and introduction of the x7. They would be getting paid pretty handsomely by me. These guys are the best in the business as far as I’m concerned. Hard to find all around employees that really love what they do!!!! Regards Danny

Aug 31, 2023 -

Danny.fullwood responded

Please refer to the 2 reviews I submitted above.

Sep 01, 2023 -

BMW of Arlington responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Sep 01, 2023 -

BMW of Arlington responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 26, 2023

Very good service and very clean and very professional skills. I am very please with the dealership More

by Vuhoangx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Sep 01, 2023 -

BMW of Arlington responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 26, 2023

Courteous, professional presentation. Prompt communication. Working hard on my behalf to ensure that I received the best car for me. More

by Jchick72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhiyang Chen and Hany
Report | Print
Sep 03, 2023 -

BMW of Arlington responded

Thank you for leaving a Five-Star review and for choosing BMW of Arlington. We are thrilled to hear that we were able to provide you with an excellent service experience. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 25, 2023

Brought car in coolant leak got fixed in and out service was great John in service did great job Very professional More

by Cooperwilliamsexp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , Marcus Gibbons
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Sep 03, 2023 -

BMW of Arlington responded

We are thrilled that John provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 18, 2023

They finished on time and provided a loaner car. They also did a great job on washing it. More

by Lpaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia, Marcus Gibbons
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Aug 30, 2023 -

BMW of Arlington responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 17, 2023

The employees were professional and courteous. The dealership was clean and overall a pleasant environment. More

by janelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Xaybanha
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Aug 23, 2023 -

BMW of Arlington responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 15, 2023

They are great dealer to work with they keep me updated on everything related to the repair, Miss Brenda is really good person!!! More

by sergiov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Aug 18, 2023 -

BMW of Arlington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

The wait to have your vehicle serviced is way too long! I do not like this dealership’s service department. The techs are not good at making sure the customer has the best customer experience. I wish there More

by twyntwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Whole Department
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Sep 12, 2023 -

BMW of Arlington responded

Thank you for bringing your wait for your service to my attention. Ensuring your satisfaction is our ultimate goal and your feedback is important to us. We would like to use your case as a learning opportunity to improve our customer service. Please contact me at your earliest convenience. I look forward to hearing from you. Chuong Nguyen Service Director cnguyen@bmwofarlington.com

August 15, 2023

Scheduling and customer service were all great. Checked in and out with no delays. Sean Riley was very professional and had a great attitude. I will be returning for future services. More

by wbeck1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Sep 09, 2023 -

BMW of Arlington responded

Thank you for acknowledging Sean’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

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