BMW of Annapolis

Excellent to deal with. Very knowledgeeable. prompt on delivery. I enjoyed the knowledge and the review of all the BMW,s Closing the deal went fast and David is outstanding in explaning options. Ii wo delivery. I enjoyed the knowledge and the review of all the BMW,s Closing the deal went fast and David is outstanding in explaning options. Ii would deal again with this dealer. Thanks for the excellent service. More

Richard was very helpful. He was always courteous and professional. He made my buying experience easy and enjoyable. He was very patient and made my buying experience fun. Even after purchasing the ca professional. He made my buying experience easy and enjoyable. He was very patient and made my buying experience fun. Even after purchasing the car, he has called more than once to ensure that I am happy with my purchase. More

I am a local dentist in the Annapolis area and I would highly recommend you purchase your BMW from this dealer. I speak from the heart. This was my best car purchasing experience. They presented all the i highly recommend you purchase your BMW from this dealer. I speak from the heart. This was my best car purchasing experience. They presented all the information concerning what the best car was for me and my family and we made an informed decision. THERE WAS NO SUCH THING AS A PRESSURE SALESMAN. Gary the sales manager will take care of you and give you an honest price for what the car is worth. Richard is extremely professional,friendly and knowledgable. This is without a doubt the best BMW dealership. They follow up on all the calls and treat you in a first class manner. The way in which they deal with their customers is very similar to the Nordstrom's philosopy and mine is to always exceed your customers goals and expectations. They will go the extra mile to serve you. I will always purchase my vehicles from them. More

Great People Great service All done in timely manner. Your Dealership had what i was looking for which was a 328I convertible BMW. The detail guy did a great job in getting her cleaned up. The sales mang Your Dealership had what i was looking for which was a 328I convertible BMW. The detail guy did a great job in getting her cleaned up. The sales manger was very Friendly and easy to be around. The sales Guy Casey Russell was a blast to work with. Overall great experience!!! Thanks Mike Frederick More

Just wanted to thank Dan for his professionalism and patience in regards to our recent purchase of the new addition to our family, a black 330i. Our purchase was made with ease from the test drive to d patience in regards to our recent purchase of the new addition to our family, a black 330i. Our purchase was made with ease from the test drive to delivery. Dan was very thorough and knowledgeable of his inventory and product. He insists on making sure his customers are well informed and understand all the features of their car before leaving the dealership. Also, wanted to thank the sales manager for his professionalism and experience in putting the deal together. Thanks again so much, Sean and Tracy Quill More

We've had our new BMW 535I for a couple weeks now, and we are very pleased with our purchase. Our client advisor, Dan Rykiel, was extremely easy to work with. His friendly, laid back sales approach put my are very pleased with our purchase. Our client advisor, Dan Rykiel, was extremely easy to work with. His friendly, laid back sales approach put my wife and I at ease almost immediately. His product knowledge was incredible. Rich Allison was very accommodating during the negotiation process, and I believe, agreed to very fair prices not only for our trade-in, but our new BMW as well. Our end of the deal finance experience with Dave Mier was also enjoyable. There was no high presuure sales pitch for dealer options, just a fair discussion of what was available. He was extremely knowledgeable, and his great personality and sense of humor are clearly assets to the dealership. Finally, when it came time to pick up our new BMW, there were a couple of issues we found with the car during the pre-delivery inspection. Gary Goldstein was just outstanding. He not only arranged for an immediate appointment with the service department, but also a brand new loaner car for us to use while our car was being serviced. Needless to say, we highly recommend BMW of Annapolis! More

Every time I deal with BMW of Annapolis I am disappointed. When I bought the car, I had an "average" used car buying experience. Not that great, but some haggling is expected. Plus they screwed disappointed. When I bought the car, I had an "average" used car buying experience. Not that great, but some haggling is expected. Plus they screwed up the registration. I submitted BMW's own INTERNAL review via a phone call TO ME, I probably gave an average of 3/5. A couple of days later the salesman, named "John" (larger guy) literally called me at work to cuss me out. He went on and on about that's not how men treat men, etc. etc. I told him to calm down, and he (no kidding) said, "You're telling me to calm down, YOU CALM DOWN" and then he hung up on me. All over an internal BMW review. Wow. Then the dealership seemed to have changed hands, and I've taken the car in like 6 times for service (pitfall of BMW I guess). More

My sales consultant was Dan Rykiel. After one meeting I was convinced that he was the one I wanted to work with. He was thorough, professional, not at all pushy, available throughout the new buying experie was convinced that he was the one I wanted to work with. He was thorough, professional, not at all pushy, available throughout the new buying experience, an instant friend. And the whole experience of working with BMW of Annapolis was in keeping with what you would expect of BMW. This is the guy you want to work with, and this is a dealership you want to contact. More

The salesman and dealership made it very easy to buy my car. their price was good without a lot of haggling and everything was ready for me as expected. NO surprises! Dan was knowledgeable and had a good car. their price was good without a lot of haggling and everything was ready for me as expected. NO surprises! Dan was knowledgeable and had a good way of communicating uses of the complex electronics of the car. More

This is my first BMW and I have to say Dan made the experience very stress free and for me this is a huge plus. I have undergone numerous stereotypical new car buying hassles with the salesperson, sal experience very stress free and for me this is a huge plus. I have undergone numerous stereotypical new car buying hassles with the salesperson, sales manager and/or the business manager which often took away from that good feeling I expected and wanted when buying a new car. That was not the case with any of the folks I met at BMW of Annapolis. From the time I walked into the showroom until I drove off with my new 335d, I was treated with respect and made to feel the staff was there to help in any way they could. All questions were answered in a professional and understandable manner. Explanations of options were given in clear and unbiased manner; I did not feel I was being pushed or guided toward a particular choice. I wanted to pickup an item from the parts department and the clerk behind the counter immediately introduced himself, shook my hand and welcomed me to the BMW family. This was way above any previous experiences I have encountered with other dealerships. I am very pleased with Dan, Dave and Gary and would not hesitate to recommend BMW of Annapolis to anyone interested in friendly, easy car buying experience. PS: While pecking out this note, Dan called to ensure everything going okay and to remind me to call should I have any questions. More