BMW of Annapolis

The Annapolis dealership successfully diagnosed my problem and addressed my concerns in a timely manner. problem and addressed my concerns in a timely manner. More

The service area/waiting room was lovely! They had plenty of space, snacks and drinks. JP was helpful and kind. As a young woman, I get worried about how car service people may treat me/take They had plenty of space, snacks and drinks. JP was helpful and kind. As a young woman, I get worried about how car service people may treat me/take advantage, but everything was very transparent and clear! More

Great efficient service very attentive and friendly towards customers great communication and repairs done properly towards customers great communication and repairs done properly More

Excellent experience from start to finish. Professional, friendly, transparent, and genuinely helpful. I highly recommend this BMW dealership. Professional, friendly, transparent, and genuinely helpful. I highly recommend this BMW dealership. More

After my first experience with this dealership and service center. I was more than pleased with the quality of professionalism. service center. I was more than pleased with the quality of professionalism. More

Very clean waiting area with comfortable seating. Prices were in line ans reasonable. Appointment scheduling was great. Prices were in line ans reasonable. Appointment scheduling was great. More

Service Advisor, Dante Butler, was very personable, knowledgeable and professional. I appreciated his assistance. He kept me informed and let me know what needed to happen. knowledgeable and professional. I appreciated his assistance. He kept me informed and let me know what needed to happen. More

BMW of Annapolis is the only BMW dealership nearby that I trust getting my car service done. All of the advisors are very good at what they do when it comes to explaining what needs to be done at the service trust getting my car service done. All of the advisors are very good at what they do when it comes to explaining what needs to be done at the service appointment. Nick was my service advisor this time around and provided me with professional service from start to finish. More

I have bought , sold , and maintenanced vehicles here and have had an overall postive experience. I think the only area this dealership falls short is the service department. The lack of communication while have had an overall postive experience. I think the only area this dealership falls short is the service department. The lack of communication while your car is in there hands insane. That being said the work is usually pretty timely and when they make a mistake they own it. Communication is key and if it was present the last 3 times I utilized their service I would have given them the highest rating I could. More