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BMW of Annapolis

Annapolis, MD

4.5
695 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 695 reviews

June 05, 2024

Jane King is the absolute best! Outstanding customer service in all ways! Represents BMW as the leader in quality! I will only work with the Annapolis BMW dealership to buy from More

by Angel Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel and Jane King
June 04, 2024

Frustrating to do business with them for an Internet sale. I submitted all my paperwork Friday afternoon. They said they would get the paperwork from Finance by end of the day, then said by end of Sat More

by jasqbiz
Recommend Dealer
No
Employees Worked With
NA
May 31, 2024

Great no hassle experience. My advisor Mr Andy Alexis was truly professional and knowledgeable of all subjects of our conversation concerning my vehicle purchase. More

by Gregory Govan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Andy Alexis
May 31, 2024 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Andy! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Service is just great! Always helpful and so xxxx nice. Jane is my consultant and never tries to sell you things you don’t need. Always a nice visit. Great dealership. More

by denny d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane in service
May 31, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the great assistance provided by Jane! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 29, 2024

Justin was great! I was very happy with all the work. He took great care of me. Thank you, JP! More

by HLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
May 30, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the great assistance provided by Justin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

Nick was Awesome 👏🏾 He was really professional. I would love to work with Nick going forward More

by Dervin. J. Waldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 29, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the awesome assistance provided by Nick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

The service team at BMW of Annapolis is outstanding! Working with Nick was a delightful experience! More

by Kevin Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 29, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the outstanding assistance provided by Nick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Everyone I interacted with was professional, kind, and showed a clear concern for my experience as a customer and driver. More

by daltonf130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown Jr.
May 24, 2024 -

BMW of Annapolis responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 18, 2024

This is my 3 rd visit to this place - the service is excellent- they are very reliable! I don’t mind to drive an hour and half to get there ! More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 18, 2024 -

BJ responded

Very happy with the service provided - thank you so much !

May 16, 2024

Jane King is amazing! She was beyond helpful in resolving my car issue. BMW is lucky to have het. More

by smkatzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
May 17, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the amazing assistance provided by Jane! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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