BMW of Annapolis

Outstanding Service. Always take my car here for oil changes and maintenance. Good customer service. Always take my car here for oil changes and maintenance. Good customer service. More

My customer service rep was friendly and helpful. It wasn't too long of a wait. It wasn't too long of a wait. More

The salesman was great until it came to closing the deal. I signed a build order as requested, emailed/texted the salesman and finally called - no response or further communication from the salesman or manag I signed a build order as requested, emailed/texted the salesman and finally called - no response or further communication from the salesman or manager. I plan to buy locally in my area and not deal with this frustration. Extremely unprofessional in their transparency and communication. More

This is my third purchase and I have always had a positive experience. Kudos to Bryan Hidalgo for his knowledge, eanestness, and thoroughness. I highly recommend Annapolis BMW. positive experience. Kudos to Bryan Hidalgo for his knowledge, eanestness, and thoroughness. I highly recommend Annapolis BMW. More

Excellent customer service and very helpful in all Areas of concern. Definitely will recommend them. of concern. Definitely will recommend them. More

Andy was great to work with! He has excellent customer service skills, exhibited tremendous care and concern, and was responsive. He was very knowledgeable about the products and He has excellent customer service skills, exhibited tremendous care and concern, and was responsive. He was very knowledgeable about the products and services, was always professional, a made my purchase of my custom built X5 an enjoyable one. The aforementioned is also applicable to David who handled the financial aspects of the purchase. More

Ben Allen was very thorough and helpful, as was everyone else. They turned a stressful experience into a pleasure. else. They turned a stressful experience into a pleasure. More

I received great service from Eric and Nicholas for a headlight replacement. They were very professional and courteous as well as knowledgeable about my older vehicle. They took time to answer my questio headlight replacement. They were very professional and courteous as well as knowledgeable about my older vehicle. They took time to answer my questions and made me feel valued as a customer..I appreciated their service and would highly recommend them .. More

I’ve been working with Bryan Hidalgo for the past several years and have received excellent service him and the BMW staff. years and have received excellent service him and the BMW staff. More

The dealership is being remodeled and the Service department is in temporary facilities despite that they have done everything possible to make the customer waiting area as comfortable and functional department is in temporary facilities despite that they have done everything possible to make the customer waiting area as comfortable and functional as possible. The diagnostics were performed quickly and efficiently More