BMW of Annapolis

Bing was a great person to talk to about getting a used BMW and life overall. he is a go to type of guy and was really helpful when it came to having all my needs met. I look forward to working with him ag BMW and life overall. he is a go to type of guy and was really helpful when it came to having all my needs met. I look forward to working with him again and Ive already recomended him to my friends. More

i recently purchased a 2010 mini cooper convertible from mini of annapolis. i did the whole purchase online and over the phone. this was such a pleasant experience,this dealership is the best! my salesman mini of annapolis. i did the whole purchase online and over the phone. this was such a pleasant experience,this dealership is the best! my salesman was sean peria who was absolutely the best (very very friendly and professional) i would recommend this dealership to anyone. sean made my mini cooper purchase so great!!! thank you sean and mini of annapolis linda rappa (west babylon, new york) More

I went to BMW of Annapolis on a whim. I was looking for a new BMW and decided to start my search at this dealership, not thinking that it would also end that very day. The salesman that helped me was Bing, a new BMW and decided to start my search at this dealership, not thinking that it would also end that very day. The salesman that helped me was Bing, and he could not have been more professional and personable. I highly recommend Bing if you are looking for an honest and earnest individual to answer your questions and assist you in the step by step process of purchasing a vehicle. More

I thoroughly enjoyed working with Bing Chen and Annapolis BMW. This was the third dealership I had visited and they gave me a deal from which I couldn't walk away. Bing was very comfortable to talk to and wo BMW. This was the third dealership I had visited and they gave me a deal from which I couldn't walk away. Bing was very comfortable to talk to and work with and he's a wealth of knowledge. When my car came in he very patiently went over all the little nuances of the X3, and when I called him an hour later from a shopping center because I couldn't start my car (put your foot on the brake), he didn't make me feel like an idiot. We will most likely replace our other car in a few years and would definitely start with Bing at Annapolis BMW. I have recommended Bing and the dealership to friends. Just today somebody asked me why, living in Delaware, I had Maryland temporary plates on my car: it was simply the best overall experience and deal. More

I recently purchase a BMW in Annpolis and was fortunate to meet Bing Chen. Bing was very instrumental in my dedcision to purchase the car in the Annapolis area. Bing comes from contribution and will delive to meet Bing Chen. Bing was very instrumental in my dedcision to purchase the car in the Annapolis area. Bing comes from contribution and will deliver direct, honest and caring service to whomever he meets. If you need sound advise, contact Bing Chen in Annapolis. Bonnie Camarata Saint Michaels More

I bought a used 328i at Annapolis after considering the purchase of a new one. Everyone I dealt with in this business has a nearly obsessive focus on customer service. Beginning with Bing Chen in sales w purchase of a new one. Everyone I dealt with in this business has a nearly obsessive focus on customer service. Beginning with Bing Chen in sales who was very well informed regarding, products features and inventories. He was very patient as I asked many questions to decide which car to buy. I showed up with a bias to a different drive train than the one I bought. His informed input was never pushy or steering me in any specific direction. He did what he said, when he said and provided a number of status calls during the process. In the following month I visited the service department had a similar pleasant experience working with Chris Baratta and his manager Bob Hoffman. I wanted to have a few interior blemishes replaced and was able to justify that the issues were beyond normal wear and tear. Once again, curteous treatment, efficient management of the repair and completed on time. The work was scheduled at my convenience. Finally, a lady in the parts department (sorry no name but, there's only one) completed additional research before ordering parts on my inquiry. I wanted to replace the factory exhaust extentions which are brushed stainless/aluminum with chrome conterparts (similar to the 330i which I traded). She made and extra effort to do the research to insure that ones order meet my requirements. In short everyone I met at Annapolis BMW seems to have a high level of professional skills and they are jointly focus on customer service. It is so unusual, I almost want to work there myself. More

Brian was professional and down-to-earth friendly. He showed us everything we needed to know to drive our new BMW. He went above and beyond to assist us when we had trouble syncing our new car with ou showed us everything we needed to know to drive our new BMW. He went above and beyond to assist us when we had trouble syncing our new car with our garage door opener (helping us on his day off). Great guy! More

The entire sales staff was extremely courteous and professional lead by my salesperson, Bryan Mixon. He made the entire sales process easy and as pleasant as purchasing a car could possibly be. I woul professional lead by my salesperson, Bryan Mixon. He made the entire sales process easy and as pleasant as purchasing a car could possibly be. I would highly recommend this dealership. More

I purchased a new 3 series from BMW Annapolis and was impressed with not only their fleet but the people there were great in working with me to get the right vehicle. Expecially Bing Chen who does busin impressed with not only their fleet but the people there were great in working with me to get the right vehicle. Expecially Bing Chen who does business as a car salesman should, show the product, believe in the product, educate the buyer about the product then let the customer come to a decision about the product. It was a great experience and we plan on referring friends and family to visit the dealership and will be purchasing our future BMW's from BMW Annapolis. More

Our salesman, Bryan Mixon, was incredibly professional and helpful. He made our purchase a pleasant experience and showed us everything we needed to know to operate our new 528i. He has continued to ass and helpful. He made our purchase a pleasant experience and showed us everything we needed to know to operate our new 528i. He has continued to assist us when needed. We highly recommend the Annapolis dealership and Bryan as a salesman. More