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BMW of Annapolis

Annapolis, MD

4.6
951 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 951 reviews

February 12, 2025

Service team was kind and professional. Since I was not eligible for Valet Service, I received a nice Loaner car. Thank you More

by JRBorges
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 17, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Excellent customer service, assistance and support from both Jeremy and Rachel. I would give them both a rating of 10x10. More

by RJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Rachel
Feb 16, 2025 -

BMW of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2025

Fast easy transaction! I told the salesman my time was short the day I came. They got me through the process quickly and painlessly! More

by waterworksinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan
Feb 11, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Sean, my service advisor, excepted my vehicle quickly and performed the required preventative maintenance. He also informed me of the up coming service to follow. BMW of Annapolis is one of the best in the b More

by M.Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peroia
Feb 12, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

This dealership is one of the most attentive and customer centric car dealerships in the region. Their attention to detail and the assurance that any car matter will be resolved regarding the service team ha More

by FlackAttack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Eric Fischer
Feb 10, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2025

Both sales and service at Annapolis BMW have been top notch! I would have given facilities a 5 star, but they are under construction - it will be lovely when done! More

by destinybrownllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Adam were wonderful to work with!
Feb 11, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 01, 2025

Quick, pleasant, thorough, friendly. Even though their usual waiting area is undergoing renovations, their temporary area was comfortable and clean. It’s always a pleasure to come here. More

by John.verdi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nustin Phipps
Feb 03, 2025 -

BMW of Annapolis responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Justin was great, very professional Have dealt with him in the past always dependable and considerate. More

by gecava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 03, 2025 -

BMW of Annapolis responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

I’m always impressed with the BMW of Annapolis service department. It’s always a quick and easy process and everyone is very professional and provides great customer service. More

by marcia.rogers1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Feb 03, 2025 -

BMW of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

I really appreciate how kind the Service advisors were to me as my situation was atypical. No matter who I spoke with, I was met with kindness. More

by JodieSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeremy, and the Gentleman who checked me out, and the Gentleman who brought my car around to the front.
Feb 03, 2025 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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