BMW of Annapolis

Overall experience - GREAT. We highly recommend this dealership to friends and family, even though we live in Arlington,Virginia, we decided to go to this dealership because of the good rating we found dealership to friends and family, even though we live in Arlington,Virginia, we decided to go to this dealership because of the good rating we found thru the internet. We love our 2011 X3 and its awesome features. More

I have purchased 6 cars in as many years and I can say without reservation this is THE best dealership by far. Their willingness to listen and tailor solutions to fit the customer's needs were outstand without reservation this is THE best dealership by far. Their willingness to listen and tailor solutions to fit the customer's needs were outstanding. Michelle was excellent; I would work with her again anyday. I was not sure about coming into the dealership and she made sure I was comfortable at every step. Andrew is truly a master salesman!! Hang onto him BMW of Annapolis :) And Rich, what can I say. I've never seen a manager step into action so quickly and with such a deft touch. Great, great service. Thanks again. I am buying my next car here. More

I went to this dealer and could not get help from a single salesperson. I wandered the entire lot, wandered the whole showroom, made eye contact with several employees that were standing around chit-c single salesperson. I wandered the entire lot, wandered the whole showroom, made eye contact with several employees that were standing around chit-chatting, and not one person spoke to me. I take that back, one person on his way out asked if I needed help, I said yes, and he said he would find someone. 10 minutes later, still nothing, I left and drove to Tischer...where I got the EXACT SAME LACK OF TREATMENT. I wanted to drive a 335 as comparison to the Audi S4. After two dealerships essentially blew me off, I just took it as a sign and went with the Audi. More

This was by far the most enjoyable experience I have ever had when purchasing a vehicle. I was never pressured, and always felt like I was purchasing a vehicle, not being "sold" anything. From Showroom, to f had when purchasing a vehicle. I was never pressured, and always felt like I was purchasing a vehicle, not being "sold" anything. From Showroom, to financing, I had a seamless transaction. When I buy again, I will buy with Annapolis BMW! More

This was my first BMW buying experience and this dealership has a customer for life. Dylan was my sales consultant. I found him to be knowledgeable, friendly, engaging and very patient with me. I dealership has a customer for life. Dylan was my sales consultant. I found him to be knowledgeable, friendly, engaging and very patient with me. I was in the dealership for over 7 hours and test drove several cars. Throughout the experience Dylan made me feel at ease and made my purchasing experience fantastic. I would recommend them to anyone. More

I originally bought a 2011 BMW 535i from Brendan Toth. He was well informed on the features of the car and presented a good case for why it made sense to trade in my 2008 BMW 535 Xi after 3 years rather t He was well informed on the features of the car and presented a good case for why it made sense to trade in my 2008 BMW 535 Xi after 3 years rather than waiting to the end of 4 years. When Brendan left BMW Annapolis, Dan Rykiel took over. When my new 535i arrived, Dan and the Finance Dept. helped us get through the paperwork quickly. Dan then spent over an hour with me going over all the features of the new car. I've had good experience previously with the service dept. and look forward to my continued association with the BMW Annapolis team. More

Richard Saah gave us a nice greating when we walk in BMW at Annapolis and seve us with kindinnes and with a great spirit. I definily will come back to him again and referral friends and family to expericies at Annapolis and seve us with kindinnes and with a great spirit. I definily will come back to him again and referral friends and family to expericies what is a great customer services. Richard is a great assets to your company. Thanks David More

We live right down the street from the dealership and stopped by one day. Dylan met us on the lot with a warm smile and his product knowledge was amazing. They gave me more than what I was hoping for o stopped by one day. Dylan met us on the lot with a warm smile and his product knowledge was amazing. They gave me more than what I was hoping for on my trade and kept my new payments right within my budget. Dylan took the time to go over every detail of every feature on the vehicle. Gary Goldstein and Jerry Todd made the transition from Dylan's sales desk to the business office as smooth as possible. It was a great feeling knowing on of the managers is actually involved in your personal transaction of purchasing a new vehicle. I would highly recommend working with BMW of Annapolis. More

I recently leased my second BMW from Annapolis BMW and was reminded of why I remain so loyal. In this particular buying experience I was especially grateful to have had Richard Saah as my sales representa was reminded of why I remain so loyal. In this particular buying experience I was especially grateful to have had Richard Saah as my sales representative. He was the utmost professional, courteous, friendly, and honorable. I would recommend Richard to anyone considering a purchase/lease of a new/used BMW anywhere in the Maryland or Virginia area. More