
BMW of Annapolis
Annapolis, MD
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Great experience Marcus Gray was an amazing sales person, the team was very professional and they worked really well together. We love our MINI and we enjoy the MINI m Marcus Gray was an amazing sales person, the team was very professional and they worked really well together. We love our MINI and we enjoy the MINI meet ups as well. More
Excellent service Always receive top notch service here. I would service all my cars here. I recommend them to anyone I know with a BMW. Thank you! Always receive top notch service here. I would service all my cars here. I recommend them to anyone I know with a BMW. Thank you! More
Martin was a great,friendly and informative We had a great experience with our sale rep and the sales manager. Was not real fond of the finance person. He was a little dismissive to us once we d We had a great experience with our sale rep and the sales manager. Was not real fond of the finance person. He was a little dismissive to us once we didn't buy any service contracts. He was actually kind of rude. Other than him we had a good experience at Annapolis BMW. More
Dan Bailey was great to work with! We came in looking to find a new car and we left with a brand new X3! So will recommend him to anyone! was great to work with! We came in looking to find a new car and we left with a brand new X3! So will recommend him to anyone! More
Very pleasant buying experience Hunter was an energetic and helpful sales consultant. He didn't "pitch" us, but rather listened to our needs and concerns and made suggestions for ou Hunter was an energetic and helpful sales consultant. He didn't "pitch" us, but rather listened to our needs and concerns and made suggestions for our consideration. He was respectful of our time on the day of sale and also the day we picked up the vehicle. Hunter turned us over to a product "guru" on delivery day who showed us all the important features of the car that we needed to know before leaving the lot. Hunter also offered to schedule an appointment at our convenience for a more in depth "schooling" on the other convenience/premium features (we'll probably do this!). The Annapolis BMW team (sales consultant, sales manager, product guru, detailing team, business manager) were easily the most enthusiastic group of employees about their company/brand that I had ever see. Very impressive. I bought another car from them that same weekend. Very pleased with the whole experience. More
My experience was easy, fast, and not stressful. Hunter made my experience easy and fast. He made sure the car was clean when I picked it up, he stayed in contact with me as I waited for the airbag t Hunter made my experience easy and fast. He made sure the car was clean when I picked it up, he stayed in contact with me as I waited for the airbag to come in to be replaced, and he answered all questions I had and also told me to keep in touch if I have anymore! More
Hunter Lappen is awesome Working with Hunter Lappen made car buying a pleasable experience. If you are looking to buy a car, go see Hunter Lappen. He's great. Working with Hunter Lappen made car buying a pleasable experience. If you are looking to buy a car, go see Hunter Lappen. He's great. More
Had a great experience at BMW Annapolis. Hunter our salesman was super efficient and made the transaction a positive experience for us. Bart was amazing throughout as well. Great dealership t Hunter our salesman was super efficient and made the transaction a positive experience for us. Bart was amazing throughout as well. Great dealership to do business with. More
Hunter Lowe Lappen My visit to BMW of Annapolis was an extra My visit to BMW of Annapolis was an extraordinarily positive experience, but, not as extraordinary as the fabulous young man who represented this pres My visit to BMW of Annapolis was an extraordinarily positive experience, but, not as extraordinary as the fabulous young man who represented this prestigious dealership. Hunter Lowe Lappen totally wowed my husband and me with his vast knowledge of the BMW products. He intelligently explained the new technology with incredible patience and kindness. I do NOT like the process of buying a new car. Hunter lead us through this process with aplomb!! We did not just buy a car. We entered the 21st century with an understanding of how the technology works; and we bought one "previously owned" vehicle and one brand new! I have driven Suburbans for years and I went to a 3 utility (and so luxurious and comfortable) vehicle with total confidence. All this occurred because of Hunter Lowe Lappen!! He has a remarkable relationship with the dealership of "BMW of Annapolis" and they with him. It is the absolute best dealership that I have ever dealt with...from top to bottom. Management and Service Department is just top notch!! But, to be acutely honest, I have never worked with a better representative!! Hunter Lowe Lappen gets a A+++!!! What a marvelous young man!! More
Awesome Experience I highly recommend Annapolis BMW. Dan Bailey, from sales is excellent. He listened and took all the time I needed. I appreciated the follow up by phon I highly recommend Annapolis BMW. Dan Bailey, from sales is excellent. He listened and took all the time I needed. I appreciated the follow up by phone and email to make sure I was satisfied with my car and the whole buying experience. Definitely ask for Dan! More