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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
950 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 950 reviews

March 09, 2025

No communication- multiple delays - car sat not being worked on - only responded when I pushed extremely hard More

by Keshmo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon
Report | Print
Mar 14, 2025 -

BMW of Annapolis responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the information provided below so we can work toward a resolution. Eric Fischer Service Manager BMW and MINI of Annapolis Direct line- 443-603-0520 efischer@mybmwannapolis.com

March 08, 2025

Amazing, easy experience. They communicated well, accommodated my needs, and just made the buying experience exactly what I hoped for. More

by ericd306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Report | Print
Mar 10, 2025 -

BMW of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2025

Nice service! Easy to deal with and on time. Would recommend them to anyone with a BMW! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Mar 10, 2025 -

BMW of Annapolis responded

Hi Jim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Great quick and friendly service! I came in without an appointment and they worked me into the schedule that day. More

by krista.criswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Mar 10, 2025 -

BMW of Annapolis responded

Hello Krista, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Service Advisor Dontae and Technician Adam quickly identified my problem and fixed things to perfection! More

by StevenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Butler, Adam the Expert Service Tech
Report | Print
Mar 09, 2025 -

BMW of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Straight to the point. No haggling. Friendly and courteous salesperson. Easy to make an appointment and come in for a test drive. More

by nateyama
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elliot Lind
Report | Print
Feb 28, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Smooth process with great and helpful people. Andy and David were awesome. definitely will buy from them again More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis, David Mier
Report | Print
Mar 02, 2025 -

BMW of Annapolis responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 27, 2025

The service and professionalism of the service department personnel was outstanding. Everyone seemed to be dedicated to providing excellent service. More

by martinstapleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Phillips
Report | Print
Mar 02, 2025 -

BMW of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2025

I have had excellent service and advice and would recommend to my family and friends More

by Jcherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dantae
Report | Print
Feb 28, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

They are responsive, communicative, and keep me well informed. Without asking, they assessed whether an extended warranty would help with my services and then advised against it. More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Report | Print
Feb 28, 2025 -

BMW of Annapolis responded

Hi Lynne, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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