BMW of Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 825 reviews
Excellent service! My recent service visit was a pleasant one. Alan Mickinak was extremely pleasant, professional and thorough! He explained all of the details of the se My recent service visit was a pleasant one. Alan Mickinak was extremely pleasant, professional and thorough! He explained all of the details of the service visit, the repair orders and the associated expenditures perfectly. I am usually apprehensive and anxious when it comes to vehicle service appointments, but Alan made it a positive experience. I am very pleased! More
Very satisfied I'm very satisfied with my service writer Jane King she is very concerned about my problem and keeps in touch,i will continue to use this dealership I'm very satisfied with my service writer Jane King she is very concerned about my problem and keeps in touch,i will continue to use this dealership More
Very professional people. Fast service. Nice people, very professional, fast service . I will recommend.Mr shade was very professional. My car was wash and, vacuumed.I will go back to Annapo Nice people, very professional, fast service . I will recommend.Mr shade was very professional. My car was wash and, vacuumed.I will go back to Annapolis MD bmw. Well done. More
Great personized service I can't say enough about all the service team members at this mini dealership. They went above and beyond to help my family. Wonderful people. I can't say enough about all the service team members at this mini dealership. They went above and beyond to help my family. Wonderful people. More
Excellent Customer Service I am very happy with the customer service I received from BMW of Annapolis's Service Advisor Jane King. Check in was quick, my questions were answere I am very happy with the customer service I received from BMW of Annapolis's Service Advisor Jane King. Check in was quick, my questions were answered, and in no time, I was on my way in a service loaner car. She called me with an update on the service and called me when the car was ready. A very positive customer experience. Thank you Jane! More
Great experience I worked with Dan Bailey and he was awesome! He is a straight shooter and truly tries to work for the customer. I appreciated him listening to exactly I worked with Dan Bailey and he was awesome! He is a straight shooter and truly tries to work for the customer. I appreciated him listening to exactly what I wanted and for the price I wanted, and he made it work. I usually find buying a car a very aggravating experience, but not this time! I highly recommend this dealership and Dan. I will be doing business with them in the future. More
Awesome car buying experience Hunter Lowe Lappen made buying my X5 the best car buying experience ever. Highly recommend calling him and his team at BMW Annapolis. Good place to bu Hunter Lowe Lappen made buying my X5 the best car buying experience ever. Highly recommend calling him and his team at BMW Annapolis. Good place to buy a BMW. More
12k service Fantastic all around. Prompt, timely, friendly. I was servicing my Mini on a weekend which pulled me to the BMW side so in reality this review is for Fantastic all around. Prompt, timely, friendly. I was servicing my Mini on a weekend which pulled me to the BMW side so in reality this review is for BMW service center not Mini. More
Great Service Danny was very friendly and got me in the perfect car! I will always go back to BMW of Annapolis when looking for a car. Danny was very friendly and got me in the perfect car! I will always go back to BMW of Annapolis when looking for a car. More
Bought new car--Nice experience at Annapolis I knew what car I wanted and what price I was interested in paying. Dan was a good salesman--I didn't feel like he was playing games, and he wasn't co I knew what car I wanted and what price I was interested in paying. Dan was a good salesman--I didn't feel like he was playing games, and he wasn't condescending. I left with the car, so they closed the deal! More