BMW of Annapolis

The staff is friendly and competent. It was a pleasure dealing with Jane. I feel my car was expertly repaired. It was a pleasure dealing with Jane. I feel my car was expertly repaired. More

I was Ignored and waited to check in about 15 mins before someone finally helped. someone finally helped. More

The team was fast and courteous. The price was unraised to be high but I'm assuming the work was done professionally. The audio and video presentation of no inspection is something a The price was unraised to be high but I'm assuming the work was done professionally. The audio and video presentation of no inspection is something all dealerships strive for. More

Jane King was great. Give her a well deserved raise, Please. Customer service was very Professional. Give her a well deserved raise, Please. Customer service was very Professional. More

My concerns were not heard and I ended up paying for something I had no complaints of and the light under my side mirror remains distorted & I paid for something the service guy thought I needed because something I had no complaints of and the light under my side mirror remains distorted & I paid for something the service guy thought I needed because I am a woman. Set for 4 hours to get an inspection. More

Professional and informed resources providing detailed and relevant information about the model of interest. Addressed all inquiries thoroughly! and relevant information about the model of interest. Addressed all inquiries thoroughly! More

Deonte provided excellent service and was very helpful and professional. The dealer addressed my concerns seamlessly and professional. The dealer addressed my concerns seamlessly More

When I called to set up my first service, a loaner vehicle was not offered and not available. My wife has Lexis and it is never a question of whether a loaner is available. When arrive to site and ask vehicle was not offered and not available. My wife has Lexis and it is never a question of whether a loaner is available. When arrive to site and ask why I wasn’t given a loaner they told me that they had to schedule it and it would be two weeks out. This is unacceptable for a BMW dealership. More

Easy to make appointment, easy to drop off car, polite and attentive staff, through service and timely completion. Nice waiting facilities if needed. and attentive staff, through service and timely completion. Nice waiting facilities if needed. More

Service, efficiency and friendliness is 5 Star! ! Sure wish I had a loaner so I didn’t have to sit there for 3 1/2 hrs. ! Sure wish I had a loaner so I didn’t have to sit there for 3 1/2 hrs. More