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BMW of Annapolis

Annapolis, MD

4.6
825 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 825 reviews

October 05, 2021

Arnita Wilson was one of the best sales women I have ever had especially in the middle of a pandemic. Everything was done prior to me coming to the dealership. She had us in and out in 45 minutes. More

by mmcmillan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson
Oct 08, 2021 -

BMW of Annapolis responded

We are very happy to hear that Arnita was able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

October 04, 2021

I was treated in a very professional manner. When it is time for my next car I will go to them first. More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 04, 2021

I purchased my 3rd vehicle from this dealership. Despite the rocky road of chip shortages and lack of cars to be sold BMW Annapolis came through with flying colors. The level of service I get brings me back More

by Cabman1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson, Ali Pasand, Richard Saah
Oct 05, 2021 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

October 04, 2021

Arnita was awesome to work with. She was very responsive and found exactly what I was looking for. I would work with her again in a second! More

by Stacey Fagiolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you, Stacey, for your kind words for Arnita! We thank you for your business and look forward to your next visit!

October 04, 2021

Everything you could ask for in a buying experience. Everyone I worked with was supremely professional and courteous from beginning to end. Richard Saah is a sales manager who knows his business and i More

by BMWFiendE60-G30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnita Wilson, Richard Saah, Alexis Thompson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you for your kind words for Richard and Arnita! We are very happy to hear that we were able to provide you with an exceptional car buying experience! We thank you for your business and look forward to your next visit!

October 04, 2021

Outstanding sales, no pressure, very knowledgeable about the vehicles, options, abilities. Worked with me to make the deal I needed. Can not really say enough, extremely positive experience More

by M.Leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Wilson
Oct 05, 2021 -

BMW of Annapolis responded

Thank you, Leonard, for your kind words! We are very happy to hear that we were able to provide you with a positive car buying experience! We thank you for your business and look forward to your next visit!

October 01, 2021

I had been to three other BMW Dealers in the DC area and none hold a candle to BMW of Annapolis. Their staff worked with me to get the automobile I wanted at the price I had in mind. Superb dealership. More

by caldwell.patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Oct 05, 2021 -

BMW of Annapolis responded

Thank you, Patrick, for your kind words for our staff! We thank you for your business and look forward to your next visit!

September 27, 2021

Very professional and willing to do 90% of the work online. Andy is one of the best salesman I have worked with. More

by JustinMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 28, 2021 -

BMW of Annapolis responded

Thank you, Justin, for your kind words for Andy! We thank you for your business and look forward to your next visit!

September 11, 2021

BE CAREFUL WHO YOU DO BUSINESS WITH!! Dealer valued a car they sold me @$10,000 less than what they sold vehicle for within 2 months. More

by Seth Domnarski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 15, 2021 -

BMW of Annapolis responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Richard Saah General Sales Manager rsaah@mybmwannapolis.com

August 31, 2021

The dealership makes customers feel like home. The atmosphere is very customer-friendly. The environment is super clean and well organized. We were very satisfied. More

by Yinghong Cheng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamel
Aug 31, 2021 -

Yinghong Cheng responded

For the second line “quality of work”, I don’t know why no marks made. I think I did choose 5 stars but for some reason my iPhone key board messed up.

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