BMW of Annapolis

The dealership was welcoming and very professional. The service provided me was excellent and smooth.My salesman Andy was a true professional which made the buying process the smoothest I have ever expe The service provided me was excellent and smooth.My salesman Andy was a true professional which made the buying process the smoothest I have ever experienced. The finance person was also extremely professional providing me with that opportunity to review the documents without rushing me through the process. WELL DONE More

Scheduling visit with my go to salesperson was easy. He was waiting when my wife and I arrived and had pulled out a car for us to test drive within our price range. We test drove the car, he provided ba He was waiting when my wife and I arrived and had pulled out a car for us to test drive within our price range. We test drove the car, he provided background and options and we then visited the lot for options. We picked another color and options, he got the keys and we test drove around. He confirmed all the options we wanted in the car and we began the process to lease the car. It was that easy. Great, knowledgeable and customer focused service!! More

Everybody at the dealership was very kind and very efficient about everything that they did love BMW of Annapolis efficient about everything that they did love BMW of Annapolis More

BMW mini of Annapolis - Sales manager, finance and sales - all communicative. They responded quickly and were clear on every step. They were very easy to work with - all communicative. They responded quickly and were clear on every step. They were very easy to work with More

Actual service work is good. Communication from the service rep is horrible. Never heard a word about repairs needed and no follow communication at all. Communication from the service rep is horrible. Never heard a word about repairs needed and no follow communication at all. More

Friendly and informative advisor. Sevice was pretty fast. Helped check service history to verify what was needed as I use multiple dealerships for service. Sevice was pretty fast. Helped check service history to verify what was needed as I use multiple dealerships for service. More

They picked up my car for service and delivered it on time. Also I thought there was a chip in the windshield but they discovered it was not and fixed it easily. Great service - thanks! time. Also I thought there was a chip in the windshield but they discovered it was not and fixed it easily. Great service - thanks! More

Excellent service rendered at reasonable price by helpful and pleasant staff who seem to enjoy their work. and pleasant staff who seem to enjoy their work. More

Excellent service; excellent service advisors. The true BMW experience. Minimum wait time and work done as requested. The true BMW experience. Minimum wait time and work done as requested. More

BMW of Annapolis is the ONLY place I take my Beamer for service! The service department is THE BEST! service! The service department is THE BEST! More