
BMW of Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 901 reviews
Tom was very personable and helpful, careful attention to service. I've been a customer at the dealership for 22 years and they keep their standards to the high bmw level. service. I've been a customer at the dealership for 22 years and they keep their standards to the high bmw level. More
Excellent customer service by Justin, he texted me with the problem and a link to see for myself. Very pleased with the service and the facility the problem and a link to see for myself. Very pleased with the service and the facility More
Great dealership everybody was extremely friendly and helpful not to mention very professional. I’ve never been in out of a dealership so quickly, which is a good thing. I’ve bought a lot of cars in my l helpful not to mention very professional. I’ve never been in out of a dealership so quickly, which is a good thing. I’ve bought a lot of cars in my life and have spent hour upon hour. Waiting to get everything processed. I’m not sure it took even a half an hour. Never hesitate to buy a car from this dealership. More
I bought my x5 to be serviced today. I was taken promptly, treated courteously by Nick, the waiting area was pleasant snd I was finished in the promised time. I will return. I was taken promptly, treated courteously by Nick, the waiting area was pleasant snd I was finished in the promised time. I will return. More
They took care of a significant maintenance issue while I waited. The facility was comfortable and well equipped with snacks and drinks. Very professional and positive staff. waited. The facility was comfortable and well equipped with snacks and drinks. Very professional and positive staff. More
The shop took good care of my car. That's greatly appreciated. My 2002 3 series came in for a sizable issue and they did a full diagnosis. Service manager Bob was kind enough to call That's greatly appreciated. My 2002 3 series came in for a sizable issue and they did a full diagnosis. Service manager Bob was kind enough to call me with a complete detailed explanation of their findings. They also graciously accommodated my request to keep the car under cover for those few days ( fabric convertible top ). Thank you!! . More
Great service department. Robert was extremely helpful and informative throughout the entire process. Although they were busy they still got my vehicle in and serviced. Robert was extremely helpful and informative throughout the entire process. Although they were busy they still got my vehicle in and serviced. More