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BMW of Annapolis

Annapolis, MD

4.6
825 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 825 reviews

July 01, 2023

Been going here for years and it continues to provide great customer service. Helpful staff and fast service. More

by John C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jul 04, 2023 -

BMW of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Brian was a great help in getting my car serviced today. Pointed out it was not due for a new cabin air filter and took the time to ask me questions and make suggestions. He also has a very friendly demeano More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 04, 2023 -

BMW of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Great customer service and I was in and out! My car was absolutely spotless inside/out. Overall, great experience! More

by Gillian.Alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Butler
Jul 15, 2023 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 29, 2023

The two great attractions of the service department are loaner vehicle program and reasonable cost of service. And their service personnel are the best I have encountered anywhere. More

by Stevek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Tomasko
Jul 30, 2023 -

BMW of Annapolis responded

It is our pleasure to provide you with an exceptional service experience! BMW of Annapolis appreciates your business and we look forward to the opportunity to assist you again in the future.

June 28, 2023

We love the experience at BMW Annapolis. They are customer centric, professional and fair. We are repeat customers because of this. Every department is staffed with qualified people who a More

by Lindirugg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin in service. Steve Daly GM
Jul 02, 2023 -

BMW of Annapolis responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 22, 2023

Service suggested calling tow truck & arranged for Uber - Jeremy Miller communicated status & kept me informed. More

by Alwayshining
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Muller & paid Robert ?
Jun 22, 2023 -

Alwayshining responded

Thank you

June 21, 2023

Been working with them since 2009. Nicecto work with for purchasing a car. The service department is excellent. Great communication and never try to sell you something you don’t need o More

by N1lul
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duane
Jun 24, 2023 -

BMW of Annapolis responded

Thank you again for taking the time to let us know how we di We can't wait to see you again, have a great day. d. We hope you have a great day!

June 21, 2023

I found BMW of Annapolis with a “local inventory” search. My sales person was extremely informative and personable. Unfortunately, the car I wanted was due to be shipped and there would be a waiting perio More

by Gravity0211
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Coughlin
Jun 22, 2023 -

BMW of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 16, 2023

The dealership rocks is polite friendly professional not just a number. Family always comes first. More

by Lsealing
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Jun 20, 2023 -

BMW of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Took my car in for oil change and inspection. Completed in less than 90 mins. More

by Mcuviello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 19, 2023 -

BMW of Annapolis responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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