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BMW of Annapolis
Annapolis, MD
823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 09, 2023
I can’t believe I went to a car dealership and felt like I was treated fairly. Excellent service, honest service presentation, and fair pricing. I was treated fairly. Excellent service, honest service presentation, and fair pricing. More
by Santanya
Employees Worked With
Nicholas Tomasko
August 03, 2023
Dontae Butler was very helpful with my concerns considering that i live in New York. Very knowledgeable and professional that i felt very comfortable considering that i live in New York. Very knowledgeable and professional that i felt very comfortable More
by Ivan
Employees Worked With
Dontae Butler The person who met me outside can’t remember the name was very helpful as well
July 31, 2023
We traveled from Raleigh NC to pick up a car that we had purchased. Upon arrival, greeted by pleasant employees! All willing to make sure we were taken care of. Wonderful experience and would be more than h purchased. Upon arrival, greeted by pleasant employees! All willing to make sure we were taken care of. Wonderful experience and would be more than happy to take the drive for any future purchases. More
by Lisa
Employees Worked With
Daniel Bailey
July 28, 2023
I've had good experiences here in the past, but not this time. Just a simple tire replacement. Been calling for 2 days, left messages with my "Service Advisor" and with the Manager. No call backs. And nobod time. Just a simple tire replacement. Been calling for 2 days, left messages with my "Service Advisor" and with the Manager. No call backs. And nobody who actually answers the phone is capable of providing any information whatsoever. Seems incredible to me that one and only one person in the entire company is capable of providing any information on your car, and if they're out, or busy, or ignoring their messages (the voicemail box was full, so you couldn't even leave a message), then you will just and wait and hope one day they call... They're phone system sends you to a line for service inquiries where no one, ever, and I mean ever, picks up. When I pointed this out to at least 4 people, they all acted like that was just fine, no problem here. More
by Soon to be former BMW owner
Employees Worked With
Won't name names
July 28, 2023
All good! Came in for an oil change and other routine maintenance. I was given a cost estimate, ok’d it and waited. 2.5 hours later, the work was# completed an Came in for an oil change and other routine maintenance. I was given a cost estimate, ok’d it and waited. 2.5 hours later, the work was# completed and the cost was a couple bucks less than the quote. Asked them to check a tire since it needed air two days prior. Tire was good. Very happy! More
by DDD17
Employees Worked With
Nicholas
