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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
896 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 896 reviews

February 01, 2025

Quick, pleasant, thorough, friendly. Even though their usual waiting area is undergoing renovations, their temporary area was comfortable and clean. It’s always a pleasure to come here. More

by John.verdi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nustin Phipps
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Feb 03, 2025 -

BMW of Annapolis responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Justin was great, very professional Have dealt with him in the past always dependable and considerate. More

by gecava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 03, 2025 -

BMW of Annapolis responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

I’m always impressed with the BMW of Annapolis service department. It’s always a quick and easy process and everyone is very professional and provides great customer service. More

by marcia.rogers1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Feb 03, 2025 -

BMW of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Employees at the BMW Annapolis is always pleasant, professional and very informative. Keeping me informed about what’s happening with my vehicle. More

by Cynthia Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
Report | Print
Feb 03, 2025 -

BMW of Annapolis responded

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

I really appreciate how kind the Service advisors were to me as my situation was atypical. No matter who I spoke with, I was met with kindness. More

by JodieSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeremy, and the Gentleman who checked me out, and the Gentleman who brought my car around to the front.
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Feb 03, 2025 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Great service advice and wait time. Though they are renovating, the wait area was comfortable. More

by prayoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Feb 01, 2025 -

BMW of Annapolis responded

Hello Prayoot, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

Considering the Construction my 328 was well taken care of quickly and safely. Thank You More

by scurtisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jan 27, 2025 -

BMW of Annapolis responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

Friendly, fast service, seemed organized, bathrooms were clean. Great job overall. Professional. Jeremy was helpful! More

by srshipp10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Feb 01, 2025 -

BMW of Annapolis responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 24, 2025

Robert the service advisor was great. The update took longer than expected but he kept me up informed and explained everything thoroughly. And the Carwash was a bonus! More

by TMH
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Feb 01, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Cory who checked me in and Dontae who checked me out were great. Car is driving much better so mechanic did a good job too. More

by joelanciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Dontae
Report | Print
Feb 01, 2025 -

BMW of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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