BMW of Annapolis

Always professional and helpful. The vehicle was beyond warranty but they fixed it anyway. Provided loaner and rental until parts arrived. Great service... The vehicle was beyond warranty but they fixed it anyway. Provided loaner and rental until parts arrived. Great service... More

Had a great experience at BMW of Annapolis. Mamdou Niang, our sales contact, was friendly and worked efficiently on a very busy day. Mamdou Niang, our sales contact, was friendly and worked efficiently on a very busy day. More

Great communication during service. Service advisor was personable, kind and efficient. Brakes and fuel injector changed quickly while I waited. Service advisor was personable, kind and efficient. Brakes and fuel injector changed quickly while I waited. More

Fast and efficient repair on my BMW. My service advisor keep me fully informed as the work progressed. My service advisor keep me fully informed as the work progressed. More

BMW of Annapolis is outstanding! Hunter Lappen, our sales contact, was exceptional with providing great information about the various options related to the BMW x3 (which we were spe Hunter Lappen, our sales contact, was exceptional with providing great information about the various options related to the BMW x3 (which we were specifically looking to purchase). We decided to order our vehicle to our hearts desire with both Hunter and Dave (Finance Director) kept us in the loop as to the progress of our BMW x3 delivery. Both Hunter and Dave have continued to be available to any and all questions… GREAT CUSTOMER SERVICE in all aspects! No wonder why my brother has purchased all of his BMWs from BMW of Annapolis!!! Well Done!!! More

Always friendly & efficient. Sean is incredibly polite & helpful. The service was completed within the estimated time Sean is incredibly polite & helpful. The service was completed within the estimated time More

As always, I had great experience. Service advisor Sean was great to work with. Very professional and courteous. Service advisor Sean was great to work with. Very professional and courteous. More

This dealership values honesty, efficiency, and top-notch customer service. I had a pleasure of working with Elliott Lind. His professionalism was outstanding—knowledgeable and patient. He made sure I felt c customer service. I had a pleasure of working with Elliott Lind. His professionalism was outstanding—knowledgeable and patient. He made sure I felt comfortable and confident in my decision, answering all my questions with honesty and clarity. The entire process was smooth and stress-free, thanks to his dedication and expertise. If you’re looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend Elliott. I will definitely be returning to Elliott for future purchases! More

Easy to make an appointment. Once in, the service was fast and the customer seating area was pleasant. They washed my vehicle to complete the service. Highly recommended. Once in, the service was fast and the customer seating area was pleasant. They washed my vehicle to complete the service. Highly recommended. More

Hunter Lappen was helpful, respectful, courteous, and personable He made sure I got the vehicle that I wanted, All my expectations were exceeded. Best car buying experience ever! personable He made sure I got the vehicle that I wanted, All my expectations were exceeded. Best car buying experience ever! More