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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
823 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 823 reviews

August 31, 2023

Grant Maurer has excellent customers services . I will definitely recommend him to anyone looking to purchase a car . More

by Bernadettemohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Maurer
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Aug 31, 2023 -

Bernadettemohammed responded

Best experience purchasing a car !

August 31, 2023

Bryan was great and personable. Because of him, I will return to purchase from BMW Annapolis next year. More

by Stephanietmba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan and Alexis
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Sep 05, 2023 -

BMW of Annapolis responded

Thank you for your kind words for our staff, we appreciate it!

August 30, 2023

Service was great! Jeremy and logan helped me right away. I was in and out within an hour of my car getting serviced. More

by Dwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy&Logan
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Sep 05, 2023 -

BMW of Annapolis responded

Thank you for acknowledging Jeremy and Logan! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

August 30, 2023

4 hours yes 4 hours for an oil change. 7:45 apt 4 hours later I’m done. Unexceptable! More

by edarnold35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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August 29, 2023

Very well run dealership with a great staff. This was my second new BMW from Annapolis BMW and I will buy my next new BMW here as well. More

by d.anderson.cmsgt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Allen
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Sep 06, 2023 -

BMW of Annapolis responded

Thank you for the Five-Star review and for choosing BMW of Annapolis. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

August 29, 2023

Their service department is second to none. They have always gone above and beyond to not only service my vehicle, but to educate me as well. More

by theronhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 06, 2023 -

BMW of Annapolis responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Sep 07, 2023 -

theronhudson responded

Jeremy has been informative and made sure that before I make the almost 2 hour trip to the dealership, that my parts are there so that there is not a wasted trip. Thanks BMW of Annapolis.

August 28, 2023

I don’t believe my oil was reset as it reads 3300 until service due More

by rjwilburn_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh P
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Aug 30, 2023 -

BMW of Annapolis responded

Thank you for your feedback about your oil light because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Steve Daly General Manager sdaly@mybmwannapolis.com

August 27, 2023

Excellent purchasing and business office experience. Salesman very knowledgeable about vehicle An overall excellent experience there More

by lsmatthews
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Allen
Report | Print
Aug 30, 2023 -

BMW of Annapolis responded

Thank you for choosing BMW of Annapolis! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 27, 2023

My experience was terrific on every level. ,Knowledgable and friendly sales staff and equally good experience with finance office More

by lsmatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Allen and Brian Hildago
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Sep 01, 2023 -

BMW of Annapolis responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 25, 2023

As always very effluent and trustworthy. They Have maintained our 2013 740i for 6 years and we are always happy with their service. More

by jimmywjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Sep 05, 2023 -

BMW of Annapolis responded

BMW of Annapolis appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

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