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BMW of Annapolis

Annapolis, MD

4.6
823 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 823 reviews

September 14, 2023

Very knowledgeable and very efficient and very accessible is why I choose to purchase my vehicle there More

by Beltiron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Allen
Sep 17, 2023 -

BMW of Annapolis responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 13, 2023

Great service department. Robert was extremely helpful and informative throughout the entire process. Although they were busy they still got my vehicle in and serviced. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 22, 2023 -

BMW of Annapolis responded

Thank you for acknowledging Robert! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

September 11, 2023

Great customer service and very clean facility. I had a scheduled appointment and they took me on time! More

by rudyspruill60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 19, 2023 -

BMW of Annapolis responded

Thank you for the Five-Star review and for choosing BMW of Annapolis. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 11, 2023

Knowledgeable, Professional, Friendly and On-time with Appointment. I did not have to wait for service once I arrived at the dealership. More

by carloswilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Tomasko
Sep 21, 2023 -

BMW of Annapolis responded

We are pleased to hear that you found our staff to be knowledgeable, professional, friendly, and on-time with your appointment. We appreciate your business and the Five-Star review!

September 08, 2023

Prompt and professional services. The whole team was very courteous and helpful. I will definitely recommend this dealership More

by Narcisse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Shapiro
Sep 09, 2023 -

BMW of Annapolis responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

The service department is very efficient and friendly. The technician diagnosed my car quick and was direct on the needed repairs. More

by deg0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Jane
Sep 09, 2023 -

BMW of Annapolis responded

BMW of Annapolis appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

September 06, 2023

In my last 30 years of buying cars, they are the best and honest dealer. Financing was so simple. Five stars to all. More

by Narcisse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Alexis
September 04, 2023

Customer service was excellent from the start. The dealership was clean and well stocked. My service advisor Jeremy Miller was friendly and professional and knowledgeable. My car was serviced More

by Don'tworrybehappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Sep 10, 2023 -

BMW of Annapolis responded

We're glad you had such a wonderful experience with us!

September 01, 2023

My experience at this dealership was easy, non-stressful, and I got exactly what I came in for at the price I was expecting. The salesman put me at ease right away and took me through the process one step at More

by cawleysw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown, Jr
Sep 07, 2023 -

BMW of Annapolis responded

Thank you for choosing BMW of Annapolis and congratulations on your new vehicle! We are thrilled to hear that we were able to provide you with an excellent sales experience. It is great to know that our sales staff exceeded your expectations. We look forward to the opportunity to serve you again.

September 01, 2023

The salesman made the experience easy and stress free. He was great. I found the car I wanted in your website and came in for a test drive. He and the finance person were helpful through the whole process More

by cawleysw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown, Jr
Sep 07, 2023 -

BMW of Annapolis responded

Congratulations on your new vehicle! We are grateful for your kind words and thrilled to hear that you had an exceptional experience with our sales staff at BMW of Annapolis. Our team takes pride in ensuring your satisfaction with any services we provide. Your business and continued patronage are highly valued. We look forward to providing you with exceptional service in the future.

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