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BMW of Annapolis

Annapolis, MD

4.6
819 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 819 reviews

November 14, 2024

BMW of Annapolis offers exceptional service for my X7. From the moment I arrived, the staff was friendly and attentive, making sure my needs were prioritized More

by naymcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 18, 2024 -

BMW of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Thank you Dontae for keeping me updated on the status of my X3. Your friendly and efficient service is greatly appreciated. Debby Skipp More

by Debby.davis.skipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Nov 14, 2024 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

From the moment we entered the dealership, we were treated with respect and no hard salesmanship. Diane Z and the team provided a truly wonderful experience. More

by Damien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Zimmerman, Dan Bailey, David Mier, and Tim Gleason
Nov 14, 2024 -

BMW of Annapolis responded

Thank You!

November 08, 2024

I have always been satisfied with the service at BMW of Annapolis. My service person Jayne King has always been there when I e needed her. More

by Barbaraannfaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayne king
Nov 11, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jayne here at BMW of Annapolis! We look forward to your next visit! Take care!

November 06, 2024

Excellent service. Personnel never cease to impress me. Everything always goes smoothly and it's a joy to service my car at BMW of Annapolis. More

by NoBea93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Nov 09, 2024 -

BMW of Annapolis responded

Hi, thank you for your positive comments about BMW of Annapolis! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

The dealership has always taken good care of the car and my needs for service. Jeremy Miller is outstanding in understanding and communicating with me about needed service. I would highly recommend him and More

by dclempner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Nov 09, 2024 -

BMW of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeremy here at BMW of Annapolis! Thanks for the recommendation, and have an amazing day!

November 04, 2024

Professional, polite and efficient. I went there to buy a particular used car on their lot. Transaction went smoothly. More

by ericgibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown
Nov 06, 2024 -

BMW of Annapolis responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

BMW of Annapolis is the only BMW dealership in the Annapolis area. I wish there were another one. They do the best they can in customer service which is satisfactory. However, I feel they are fighting More

by adrianneashe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Nov 05, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 01, 2024

The service department is great. They keep you updated on the status of your vehicle. I love this dealership More

by bsugar777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 05, 2024 -

BMW of Annapolis responded

Hi, we are so happy to read such a great review about BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Easy to work with. Diane was awesome and willing to stay late to answer additional questions. Was able to complete most of my paperwork remotely to expedite the sale. More

by bawill2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane
Nov 01, 2024 -

BMW of Annapolis responded

Hello, we're happy you found Diane to be so supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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