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BMW of Annapolis

Annapolis, MD

4.6
896 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 896 reviews

February 19, 2025

Excellent work . Reasonable time. Very honest. Very courteous.and professional. I’m very satisfied. Will come back. More

by cqbra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Feb 21, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

I would give this bmw service shop a 5 stars, because of their kindness, patience, towards the customers. And also, they make you feel welcome! More

by annreynolds62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Feb 21, 2025 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Sean P Service Advisor and Christian the service Tech were both AMAZING! Great customer service by Sean and thorough check of f my from Christian. More

by Wylishacoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean P and Christian
Feb 17, 2025 -

BMW of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Service team was kind and professional. Since I was not eligible for Valet Service, I received a nice Loaner car. Thank you More

by JRBorges
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 17, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Everyone at the dealership was courteous and professional. Our sales person, Mamadou, listened to our likes and dislikes, and had us drive several vehicles. Since our purchase, he has called to More

by Herb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamadou Niang
Feb 16, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 11, 2025

Excellent customer service, assistance and support from both Jeremy and Rachel. I would give them both a rating of 10x10. More

by RJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Rachel
Feb 16, 2025 -

BMW of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2025

Fast easy transaction! I told the salesman my time was short the day I came. They got me through the process quickly and painlessly! More

by waterworksinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan
Feb 11, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Sean, my service advisor, excepted my vehicle quickly and performed the required preventative maintenance. He also informed me of the up coming service to follow. BMW of Annapolis is one of the best in the b More

by M.Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peroia
Feb 12, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

This dealership is one of the most attentive and customer centric car dealerships in the region. Their attention to detail and the assurance that any car matter will be resolved regarding the service team ha More

by FlackAttack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Eric Fischer
Feb 10, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2025

Both sales and service at Annapolis BMW have been top notch! I would have given facilities a 5 star, but they are under construction - it will be lovely when done! More

by destinybrownllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Adam were wonderful to work with!
Feb 11, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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