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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
951 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 951 reviews

November 05, 2024

The dealership has always taken good care of the car and my needs for service. Jeremy Miller is outstanding in understanding and communicating with me about needed service. I would highly recommend him and More

by dclempner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
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Nov 09, 2024 -

BMW of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeremy here at BMW of Annapolis! Thanks for the recommendation, and have an amazing day!

November 04, 2024

Professional, polite and efficient. I went there to buy a particular used car on their lot. Transaction went smoothly. More

by ericgibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown
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Nov 06, 2024 -

BMW of Annapolis responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

BMW of Annapolis is the only BMW dealership in the Annapolis area. I wish there were another one. They do the best they can in customer service which is satisfactory. However, I feel they are fighting More

by adrianneashe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Nov 05, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 01, 2024

The service department is great. They keep you updated on the status of your vehicle. I love this dealership More

by bsugar777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 05, 2024 -

BMW of Annapolis responded

Hi, we are so happy to read such a great review about BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Sean Peria is a terrific service rep. Knowledgeable, friendly, communicative - does a great job every time. More

by DSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria, Jane King
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Nov 01, 2024 -

BMW of Annapolis responded

Hi, thanks for your praise and kind comments about Sean. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 29, 2024

Easy to work with. Diane was awesome and willing to stay late to answer additional questions. Was able to complete most of my paperwork remotely to expedite the sale. More

by bawill2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane
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Nov 01, 2024 -

BMW of Annapolis responded

Hello, we're happy you found Diane to be so supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Great staff and great service. The waiting room was very clean and comfortable. People were very friendly. Car was washed which was a plus. More

by Wmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kosova and Cesar Hernandez
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Oct 31, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

My service advisor, Sean Peria was fantastic, great experience. I will be back again soon. More

by epdaly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
Report | Print
Nov 01, 2024 -

BMW of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Kind and generous with their time. Helpful staff and clean waiting room. Rey attentive personel. More

by patrickhmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 01, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Outstanding customer service and technician support. Provided video of service being performed. Good over once service was completed. More

by joetaylor21215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Nov 01, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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