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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
822 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 822 reviews

May 11, 2024

BMW of Annapolis was very attentive to my needs. I was new to the area and they got me right in for what I needed. More

by Djcaparrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 16, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Got me in and out quickly. Friendly. Clean waiting room. Coffee and snacks available. Yep. More

by tucker859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 14, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

Alway friendly. Waiting area nice. I was able to get my car back at the asked time . More

by Shobha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas tomasko
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May 09, 2024 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 08, 2024

Informative, helpful and great snacks. Helpful with my car pre-sales car purchase. Thank you. More

by Tonyadhayes405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and a lady
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May 09, 2024 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 29, 2024

It was great customer service. Waiting area was overcrowded. People everywhere. It was two hours wait. More

by Bryant.sarah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure gentleman name
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Apr 30, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Received a warm welcome as a new client from New York, was even shown how to operate the coffee machine! More

by Acakohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
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Apr 30, 2024 -

BMW of Annapolis responded

It's wonderful to hear that you received a warm welcome as a new client from New York! Small gestures like being shown how to operate the coffee machine can make a difference in creating a positive experience. Enjoy your new vehicle!

April 26, 2024

The BMW Annapolis continues to provide great customer service and thoroughly explains the recommended services. More

by kellyelainewoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
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Apr 30, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

All went well. I like the real time videos that are sent and the text messaging system to communicate progress. More

by dianekirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 30, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Professionalism at its best. Sincere interest in satisfying customers. Top management responded by thanking purchaser of vehicle! More

by gocong
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Daly/ Dave Meir/ Andy Alexis
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Apr 27, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Great customer service. Follow up after miscommunication was truly top notch. I would recommend this service department to everyone in the area. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae and Jane
Report | Print
Apr 27, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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