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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
821 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 821 reviews

June 12, 2024

Everyone was professional, courteous, helpful and knowledgeable. I would recommend this dealership anyone!! Thanks for a great experience. More

by mabbottsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harris
Report | Print
Jun 13, 2024 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Very professional and friendly staff, great service and clean atmosphere. I would recommend this dealership to friends and family. More

by trudyhaw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 14, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Service is easy to schedule, prompt and very thorough. Customer Reps clearly explain all work scheduled and review all technician recommendations. The waiting area is very pleasant More

by lobs111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service rep great
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Jun 13, 2024 -

BMW of Annapolis responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Always good service when I go to this dealership for service. I trust their WiFi More

by Personaltouchlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Jun 12, 2024 -

BMW of Annapolis responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

The dealership was ready to workin my car and the entire visit took only an hour and a half More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know their names
Report | Print
Jun 09, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 07, 2024

Jane did a GREAT job taking care of our BMW service. Took care of everything. Very very happy More

by Gary3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Jun 09, 2024 -

BMW of Annapolis responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 07, 2024

BMW Annapolis is great. They are prompt, efficient & thorough! Short wait times and car washes demonstrate their commitment to excellent customer service. More

by RF
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Report | Print
Jun 09, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 05, 2024

Jane King is the absolute best! Outstanding customer service in all ways! Represents BMW as the leader in quality! I will only work with the Annapolis BMW dealership to buy from More

by Angel Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel and Jane King
Report | Print
Jun 07, 2024 -

BMW of Annapolis responded

Hi Angel, we are very happy Jane King could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2024

Frustrating to do business with them for an Internet sale. I submitted all my paperwork Friday afternoon. They said they would get the paperwork from Finance by end of the day, then said by end of Sat More

by jasqbiz
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Jun 18, 2024 -

BMW of Annapolis responded

I apologize for the inconvenience caused by the sale of the vehicle you were interested in. Could you please contact me with more details about the vehicle you were looking for? I would be happy to assist you in finding a similar vehicle. I look forward to speaking with you. Dan Bailey General Sale s Manager dbailey@mybmwannapolis.com

May 31, 2024

Great no hassle experience. My advisor Mr Andy Alexis was truly professional and knowledgeable of all subjects of our conversation concerning my vehicle purchase. More

by Gregory Govan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Andy Alexis
Report | Print
May 31, 2024 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Andy! Please don't hesitate to reach out if there's anything additional we can do for you.

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