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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
951 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 951 reviews

January 21, 2025

Great customer service. Staff was very helpful when I showed up to get my car. More

by Orin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 24, 2025 -

BMW of Annapolis responded

Hello Orin, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Robert did an Outstanding job processing my service appointment today. He kept me informed and the annual service of my BMW 430i was completed in record time even though the Service Center was packed More

by StevenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT!
Report | Print
Jan 19, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2025

Great dealership and staff ! Seemless interaction… work is done on time for the price that was quoted and very knowledgeable about their products. More

by christianndc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J King
Report | Print
Jan 21, 2025 -

BMW of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Delontae Butler provided excellent service, very knowledgeable and informative. Customer waiting area was comfortable and clean. More

by mbclayton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delontae Butler
Report | Print
Jan 18, 2025 -

BMW of Annapolis responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 18, 2025

The service provided by Jeremy was outstanding! BMW of Annapolis is always outstanding and customer friendly! More

by joeleidig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 19, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be supportive during your experience here at BMW of Annapolis. Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2025

This was the 1st time I used you for service… but it won’t be the last. I was really impressed with the communication and service I recieved. More

by RAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 18, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

January 16, 2025

This was my first visit to BMW of Annapolis. Everyone I dealt with was courteous, friendly, and professional. Overall a very pleasant experience. More

by yj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 18, 2025 -

BMW of Annapolis responded

Hi, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 14, 2025

Wonderful prompt and courteous service. I’ve been going here for several years now and always had a good experience. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Jan 16, 2025 -

BMW of Annapolis responded

Hello Michael, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2025

I always feel that my car is properly serviced and maintained. Also, the staff is friendly and helpful. More

by Cardinal 80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Jan 17, 2025 -

BMW of Annapolis responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 13, 2025

The rep kept me informed of my vehicle’s status and explained what was happening. I was very satisfied with the service. More

by hartmeatco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 17, 2025 -

BMW of Annapolis responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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