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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
876 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 876 reviews

January 30, 2025

I’m always impressed with the BMW of Annapolis service department. It’s always a quick and easy process and everyone is very professional and provides great customer service. More

by marcia.rogers1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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January 29, 2025

Employees at the BMW Annapolis is always pleasant, professional and very informative. Keeping me informed about what’s happening with my vehicle. More

by Cynthia Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
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January 29, 2025

I really appreciate how kind the Service advisors were to me as my situation was atypical. No matter who I spoke with, I was met with kindness. More

by JodieSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeremy, and the Gentleman who checked me out, and the Gentleman who brought my car around to the front.
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January 28, 2025

Great service advice and wait time. Though they are renovating, the wait area was comfortable. More

by prayoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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January 26, 2025

Considering the Construction my 328 was well taken care of quickly and safely. Thank You More

by scurtisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jan 27, 2025 -

BMW of Annapolis responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

Friendly, fast service, seemed organized, bathrooms were clean. Great job overall. Professional. Jeremy was helpful! More

by srshipp10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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January 24, 2025

Cory who checked me in and Dontae who checked me out were great. Car is driving much better so mechanic did a good job too. More

by joelanciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Dontae
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January 24, 2025

Robert the service advisor was great. The update took longer than expected but he kept me up informed and explained everything thoroughly. And the Carwash was a bonus! More

by TMH
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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January 23, 2025

Jane, the service writer did a great job. Always communicated status of car. Used text to communicate. More

by Petetarga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Jan 25, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2025

Bought both of my bmws from them and always get my service/maintenance work there. Over the years have dealt with Jane mostly and recently Dontae. Both knowledgeable about the car and repair work. The More

by gibsoncgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donate and Jane
Report | Print
Jan 25, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please contact us at (410) 349-9312 so we can work with you to make this right.

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