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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
1,090 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,090 reviews

October 29, 2025

Professional communicative and easy to deal with. Elliott was a pleasure to work with and on top of everything More

by Pafitzgerald21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Lind
Report | Print
Oct 30, 2025 -

BMW of Annapolis responded

Hi, we are glad we could help. If you have any further questions, please don't hesitate to reach out!

October 29, 2025

Communication was lacking the first 1 1/2 days since service was busy but Jenny (manager) picked up the pieces and supported her employees. More

by volleyballsport8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny and Sean
Report | Print
Oct 30, 2025 -

BMW of Annapolis responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 28, 2025

The service representative was friendly and courteous. It was not easy to find temporary service location I drive around the lot not knowing where service was located. Large sign saying COLLISION but not More

by sanchez-way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
October 28, 2025

Advisors Jane, Jeremy and Nick always take care of me. Excellent Customer Service is given every time I visit the Service Department. More

by faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane, Jeremy
Report | Print
Oct 29, 2025 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

Pleasant waiting area with free snacks. Good and efficient customer service. Timely service including complete car inspection and wash job. Very good summary of upcoming service needs. More

by Dburrowbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Report | Print
Oct 23, 2025 -

BMW of Annapolis responded

Hi, we're glad you had such a wonderful experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2025

Everything about the service was easy from the time they picked up the car from the house and returned it to my garage More

by SteveA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
Oct 23, 2025 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2025

I'm so pleased to have Jane take care of my car. Jane was very understanding, I will be happy to have Jane over and over again. Jane deserves more than 5 stars, that's why I'm going to give Jane 10 More

by Sylvesterigiebor640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Oct 19, 2025 -

BMW of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2025

Friendly staff , efficient , competitive pricing and always keep me informed about the progress of the the vehicle More

by Li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Report | Print
Oct 20, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2025

This dealership is always so wonderful with its customer service. Nicholas was outstanding and such a wonderful personality. Definitely would recommend annapolis BMW to everyone More

by Taylor.rease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Oct 16, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2025

Very friendly staff. Everything is great and very fast . I got car for myself, talk to nice people . Thank you all , it was pleasure to work with you guys . More

by Khasan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 17, 2025 -

BMW of Annapolis responded

Hi Khasan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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