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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
950 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 950 reviews

April 25, 2025

I choose BMW of Annapolis for their professionalism, honesty and trust in the workmanship needed and complete. Thx Sean Peria - Service Advisor - you ROCK. More

by ptt1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
Report | Print
April 24, 2025

Marvelous agency. Giving us the added bonus of IT training in the vehicle was an added perk. We never felt rushed. Great financing terms too! Couldn’t have been a bett More

by Babkramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, IT Geek dude
Report | Print
April 22, 2025

I use this dealer for the Service, my customer service is top tier. Thanks BMW of Annapolis. More

by CarLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozonia
Report | Print
Apr 24, 2025 -

BMW of Annapolis responded

Hi Carlover, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 20, 2025

Did not help wasted my time what I went in for didn’t get fixed More

by Nelosaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 23, 2025 -

BMW of Annapolis responded

Thank you for reaching out regarding your recent concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Eric Fischer Service Manager BMW and MINI of Annapolis efischer@mybmwannapolis.com

April 19, 2025

Excellent service and customer relations. Costly, but not expensive. Treat you very well and are extremely competent. More

by spunkyrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozorka
Report | Print
Apr 21, 2025 -

BMW of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Service is always exceptional and Jeremy Miller is the best advisor to work with! He’s taken care of of us for years. More

by tamz740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Apr 21, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2025

Amazing service department! Always fair and honest appraisals. They go out of their way to ensure you are happy. More

by JHoliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Apr 19, 2025 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

They had my car for a week with little to no communication and the car is still making the noise I took it in for..$1,300 later. I have also been there and was walking around looking at cars an More

by shirljenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane King
Report | Print
Apr 22, 2025 -

BMW of Annapolis responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Eric Fischer Service Manager BMW and MINI of Annapolis 443-603-0520 efischer@mybmwannapolis.com

April 17, 2025

Sean was the perfect service tech: His demeanor is reassuring, his recommendations right on and he has a sense of humor! At a car dealership no less. Can’t help but like him and subsequently have a s More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Apr 18, 2025 -

BMW of Annapolis responded

Hi Bob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Best sales, parts and service departments. I have purchased 15 BMWs from them and only have ten service my vehicles. Professional, skilled, efficient ,reliable and personable. Don’t go anywher More

by laterlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
Apr 19, 2025 -

BMW of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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