Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Annapolis
Annapolis, MD
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 886 reviews
February 12, 2025
The service department of BMW of Annapolis is a 10 out of 10 with regards to efficiency and service. Sean my service advisor and Eric Fisher the service manager work as a team to provide the best results for 10 with regards to efficiency and service. Sean my service advisor and Eric Fisher the service manager work as a team to provide the best results for my longevity of my BMW. Steve Dailey the dealership manager makes every effort to continually update and upgrade this location for customer service and exceptional satisfaction. More
by M.Dixon
Employees Worked With
Sean, Justin, Eric and Dontae
February 12, 2025
Everyone at the dealership was courteous and professional. Our sales person, Mamadou, listened to our likes and dislikes, and had us drive several vehicles. Since our purchase, he has called to professional. Our sales person, Mamadou, listened to our likes and dislikes, and had us drive several vehicles. Since our purchase, he has called to make sure we are satisfied and encouraged me to come in to talk to the BMW of Annapolis “genius” to go over some of the “not so obvious features”, which was helpful. More
by Herb
Employees Worked With
Mamadou Niang
February 07, 2025
Sean, my service advisor, excepted my vehicle quickly and performed the required preventative maintenance. He also informed me of the up coming service to follow. BMW of Annapolis is one of the best in the b performed the required preventative maintenance. He also informed me of the up coming service to follow. BMW of Annapolis is one of the best in the business for service and vehicle road readiness. Special thanks to Eric Fisher for managing the most efficient service facility for vehicle repair in the state of Maryland. More
by M.Dixon
Employees Worked With
Sean Peroia
February 07, 2025
Fast easy transaction! I told the salesman my time was short the day I came. They got me through the process quickly and painlessly! I told the salesman my time was short the day I came. They got me through the process quickly and painlessly! More
by waterworksinc
Employees Worked With
Ayan
February 06, 2025
This dealership is one of the most attentive and customer centric car dealerships in the region. Their attention to detail and the assurance that any car matter will be resolved regarding the service team ha centric car dealerships in the region. Their attention to detail and the assurance that any car matter will be resolved regarding the service team has always led to 100% customer satisfaction! More
by FlackAttack
Employees Worked With
Justin, Eric Fischer
February 06, 2025
Both sales and service at Annapolis BMW have been top notch! I would have given facilities a 5 star, but they are under construction - it will be lovely when done! notch! I would have given facilities a 5 star, but they are under construction - it will be lovely when done! More
by destinybrownllc
Employees Worked With
Nick and Adam were wonderful to work with!
February 01, 2025
Quick, pleasant, thorough, friendly. Even though their usual waiting area is undergoing renovations, their temporary area was comfortable and clean. It’s always a pleasure to come here. Even though their usual waiting area is undergoing renovations, their temporary area was comfortable and clean. It’s always a pleasure to come here. More
by John.verdi6
Employees Worked With
Nustin Phipps
