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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
1,160 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,160 reviews

March 17, 2026

Very professsional and pleasant experience. everyone was helpful and good communication. Let me know all steps of my serbice More

by ViaEaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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March 11, 2026

Service was needed and resolved efficiently. Tpms tire issue. Kudos for the renovated service building. Beautifully executed. Seating is varied and comfy. The view is great, parking area full of More

by Grace C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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March 10, 2026

The service department is very nice to deal with including letting me know that my brakes and tires are close to needing replacement. More

by Phyllisdowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Mar 13, 2026 -

BMW of Annapolis responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 10, 2026

My truck now has engine issues after spending $5000 worth of work done and all the suggested work done I needed. They did a full diagnostic. 2 weeks later my trucks engine is overheating. I think they are pu More

by bxs2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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Mar 13, 2026 -

BMW of Annapolis responded

Thank you for reaching out regarding your concern. I am confident that no one is sabotaging your vehicle. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here. I would appreciate hearing from you . Eric Fischer Service Manager - BMW and MINI of Annapolis efischer@group1auto.com 443-603-0520

March 10, 2026

Service department is excellent. Jeremy Miller always addresses my issues and concerns. Highly recommended. Would not take me vehicles to another dealer service department. More

by bmorenative1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Mar 13, 2026 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. If you have any further questions, please don't hesitate to reach out!

March 07, 2026

The Annapolis BMW dealership has taken care of my BMW since I’ve had it. They are always been polite and thorough in their service. More

by dlifeforce360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Mar 09, 2026 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2026

This service department is top-notch! Nicholas always does a great job communicating and taking care of what is needed. Thank you from a very happy and satisfied customer. More

by cwhetzel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Mar 09, 2026 -

BMW of Annapolis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

I had the pleasure of getting my vehicle serviced at Annapolis BMW on 3-5-26. I called earlier to see if there were any available spots to fit me in. I spoke with Eric Fisher the service manager and he More

by M.Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Sean and Dontae
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Mar 07, 2026 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2026

Awesome dealership and really good customer care! Will recommend this dealership every time! See service advisor Nick More

by Shawnblack011085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Tomasko
Report | Print
Mar 07, 2026 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2026

Got me the spec I wanted and made the entire process fast and easy! Fastest transaction ever! More

by schultwf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bailey, David Mier, Andy Alexis
Report | Print
Mar 09, 2026 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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