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BMW of Ann Arbor
Ann Arbor, MI
326 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 326 reviews
December 06, 2015
Dusty was a huge help with my X-3 upgrade! I was looking to upgrade from my 04 / X-3 earlier this summer. Dusty Harrison found the perfect X-3 / 2013 for my needs. Always gets back with me prom I was looking to upgrade from my 04 / X-3 earlier this summer. Dusty Harrison found the perfect X-3 / 2013 for my needs. Always gets back with me promptly and answers all of my questions without hesitation. Straight forward, no nonsense employee that I would like to have working for my company. Excellent service provided across the board!! More
by clampmaster-J
Employees Worked With
Helpful December 05, 2015
Service Visit Service writers are prompt, and keep me apprised of inspections and repairs. Customer Service Representative is excellent. I depend on her to make my Service writers are prompt, and keep me apprised of inspections and repairs. Customer Service Representative is excellent. I depend on her to make my visit pleasant and quick. More
by Ellis, Pat
December 04, 2015
Great experience buying my new M4 I bought a new BMW M4 recently from BMW of Ann Arbor. Quentin was a great advocate for me in the process and a pleasure to deal with. Dusty has been I bought a new BMW M4 recently from BMW of Ann Arbor. Quentin was a great advocate for me in the process and a pleasure to deal with. Dusty has been great in helping me with the delivery process. I've known him for a few years through 3 BMWs and he's always been a great Service Advisor. He's a true BMW enthusiast who makes it exciting for me to be an owner! More
by joejgolden
Employees Worked With
November 29, 2015
Work with Mo Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in getting me the BMW I was looking for. More
by MarkR1653
Employees Worked With
November 12, 2015
Great experience Lila was awesome to work with when I was researching the X5 on the website. Very responsive. I met with Alex who was amazing person. I felt completely Lila was awesome to work with when I was researching the X5 on the website. Very responsive. I met with Alex who was amazing person. I felt completely comfortable talking to Alex, it was like we were old friends. The car was ready when I arrived and I was in and out in record time. I really appreciated that - Highly recommend BMW of Ann Arbor! Grey Wolfe. More
by GreyWolfe
Employees Worked With
November 04, 2015
Excellent service, Derrick is the best! I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Ar I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Arbor! More
by flyboy
October 29, 2015
It was the perfect car buying experience! Love our x3 From the moment we arrived Alex Upshur made our car buying experience perfect. We had called before going to BMW and gave him an idea of what we were From the moment we arrived Alex Upshur made our car buying experience perfect. We had called before going to BMW and gave him an idea of what we were looking for and when we got there he had already brought an x3 up front for us to test drive. WE LOVED IT! Alex knows about his product. My husband wanted to test drive a 5 series and loved that too. We didn't feel rushed or pressured. Alex was kind, considerate and answered all our questions patiently. The whole process from start to finish was awesome. We highly recommend that you go see Alex and see the great vehicles he has to show you. We think you will love to take one home with you! We are extremely glad we did!!!! More
by marsh918
Employees Worked With
October 08, 2015
Great dealer experience. Mo Beidoun has been great to work with in a sales capacity searching for the right CPO vehicle for me. My current BMW will be cared for by BMW of Ann Mo Beidoun has been great to work with in a sales capacity searching for the right CPO vehicle for me. My current BMW will be cared for by BMW of Ann Arbor as well. The experience I have had to date with Service, Genius and Sales has exceeded all other dealer experiences I have had in 30 years of buying vehicles. I'd highly recommend BWM of Ann Arbor and Mo specifically. He is down to earth and honest - a refreshing experience. More
by cp64
October 08, 2015
Nice Salesman Justin was great to work with. He was patient with all of my questions and multiple visits. I did not get the BMW SUV as I liked a competitor's feat Justin was great to work with. He was patient with all of my questions and multiple visits. I did not get the BMW SUV as I liked a competitor's features better. I felt that the management did not take me seriously with the numbers I had from competitors. They moved the numbers, but not to a realist level. More
by Char
Employees Worked With
September 30, 2015
Superior product and service My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There are not enough good things I can say about Alex. He is the definition of service. Alex spent a easy two hours with us test driving and explaining the car. We never felt pushed to make a decision. It felt that Alex thought it was more important for us to understand what we were looking to buy then whether we were going to actually buy the car. Because of it, it is our feeling that Alex hands down has been one of the best car sales men we dealt with. The team,as well, was great. Mo Beidoun helped out as well. We stopped in the dealer ship and Alex was with a customer. Mo introduced himself and spent time with us answering our questions and making sure we were taken care of until Alex was free. All and all it was a great experance. I will be back to see Alex for my next car. More
by Michael H
