BMW of Ann Arbor

Exceptional service.... This was a wonderful experience... Could not be happier! Dusty was outstanding in service and friendliness. My car was washwd and detailed with an oil This was a wonderful experience... Could not be happier! Dusty was outstanding in service and friendliness. My car was washwd and detailed with an oil change and brake fluid flush. No better service anywhere! Take your beamer there and they treat you well! Can't wait to go back! Thank you, Dusty! More

Dusty was a huge help with my X-3 upgrade! I was looking to upgrade from my 04 / X-3 earlier this summer. Dusty Harrison found the perfect X-3 / 2013 for my needs. Always gets back with me prom I was looking to upgrade from my 04 / X-3 earlier this summer. Dusty Harrison found the perfect X-3 / 2013 for my needs. Always gets back with me promptly and answers all of my questions without hesitation. Straight forward, no nonsense employee that I would like to have working for my company. Excellent service provided across the board!! More

Total Perfecetion The staff at BMW of Ann Arbor are consistently courteous and prompt. They offer tremendous expertise. The BMW vehicle has a far more Spartan interior The staff at BMW of Ann Arbor are consistently courteous and prompt. They offer tremendous expertise. The BMW vehicle has a far more Spartan interior than I would prefer - but the quality of service and my experiences at BMW of Ann Arbor prevent me from purchasing a different brand from different dealership. More

Service Visit Service writers are prompt, and keep me apprised of inspections and repairs. Customer Service Representative is excellent. I depend on her to make my Service writers are prompt, and keep me apprised of inspections and repairs. Customer Service Representative is excellent. I depend on her to make my visit pleasant and quick. More

Great experience buying my new M4 I bought a new BMW M4 recently from BMW of Ann Arbor. Quentin was a great advocate for me in the process and a pleasure to deal with. Dusty has been I bought a new BMW M4 recently from BMW of Ann Arbor. Quentin was a great advocate for me in the process and a pleasure to deal with. Dusty has been great in helping me with the delivery process. I've known him for a few years through 3 BMWs and he's always been a great Service Advisor. He's a true BMW enthusiast who makes it exciting for me to be an owner! More

Work with Mo Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in getting me the BMW I was looking for. More

Great experience Lila was awesome to work with when I was researching the X5 on the website. Very responsive. I met with Alex who was amazing person. I felt completely Lila was awesome to work with when I was researching the X5 on the website. Very responsive. I met with Alex who was amazing person. I felt completely comfortable talking to Alex, it was like we were old friends. The car was ready when I arrived and I was in and out in record time. I really appreciated that - Highly recommend BMW of Ann Arbor! Grey Wolfe. More

Excellent service, Derrick is the best! I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Ar I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Arbor! More

It was the perfect car buying experience! Love our x3 From the moment we arrived Alex Upshur made our car buying experience perfect. We had called before going to BMW and gave him an idea of what we were From the moment we arrived Alex Upshur made our car buying experience perfect. We had called before going to BMW and gave him an idea of what we were looking for and when we got there he had already brought an x3 up front for us to test drive. WE LOVED IT! Alex knows about his product. My husband wanted to test drive a 5 series and loved that too. We didn't feel rushed or pressured. Alex was kind, considerate and answered all our questions patiently. The whole process from start to finish was awesome. We highly recommend that you go see Alex and see the great vehicles he has to show you. We think you will love to take one home with you! We are extremely glad we did!!!! More