BMW of Ann Arbor

Troy was the first to greet my wife and I. He was very friendly and listened closely to what our needs were. Troy then introduced us to Steve. Steve, was very knowledgeable and took the time to explain th friendly and listened closely to what our needs were. Troy then introduced us to Steve. Steve, was very knowledgeable and took the time to explain the BMW product. Troy went to great lenghts to meet our pricing requests. Summer was very knowledgable and helpful. We had a great experience and would recommend this dealship to our friends. More

This is the 5th BMW that we have leased from this dealership. Everyone we have dealt with over the years has been helpful, accommodating, and professional. We have been particularly pleased with ou dealership. Everyone we have dealt with over the years has been helpful, accommodating, and professional. We have been particularly pleased with our relationship with Chad in sales and Kevin in service. More

I and my friend ended up buying two cars at this dealership. We were both helped by Steve and Summer. They are both very helpful and very patient. This is the first time for both me and my friend to dealership. We were both helped by Steve and Summer. They are both very helpful and very patient. This is the first time for both me and my friend to get a car from a dealership, and we had a lot of questions. Steve and Summer answered all of our questions without making us felt pushed. I felt that they genuinely wanted to help us find the right car at the right price. I will recommend this dealership to my friends who are considering a BMW. More

Darin did an absolute splendid job putting my deal together. He was extremely knowledgable with all my inquiries and delivered on every promise. I highly recommend him for any new or used purchases. together. He was extremely knowledgable with all my inquiries and delivered on every promise. I highly recommend him for any new or used purchases. Overall, the dealership was really great to work with and went above and beyond in the customer service arena. Thanks to all the BMW of Ann Arbor team for making my purchase so enjoyable. More

Good overall experience. Good service and appreciate attention and patience as we waited for insurance docs. Thank you again for making the experience easy and well done. attention and patience as we waited for insurance docs. Thank you again for making the experience easy and well done. More

Saw the car I ended up purchasing on their website. Each of the people that I dealt with were very professional and helpful. Would purchase again there in the future. of the people that I dealt with were very professional and helpful. Would purchase again there in the future. More

Best car buying experience (new or used) we have ever been through. Thanks Dustin and Summer for their patience, attention to detail and great customer service. been through. Thanks Dustin and Summer for their patience, attention to detail and great customer service. More

I received fantastic customer service and a car that I can truly enjoy. There was a slight problem with the navigation, ad everyone went above and beyond to fix it immediately ad make sure that I was more can truly enjoy. There was a slight problem with the navigation, ad everyone went above and beyond to fix it immediately ad make sure that I was more than happy with my purchase. More

Great dealership, great service, great customer experience. I was able to bring my car in, get a fair trade-in value, and walk out with a fair price for a CPO car… all with very low pressure! experience. I was able to bring my car in, get a fair trade-in value, and walk out with a fair price for a CPO car… all with very low pressure! More

Everyone was extremely friendly and very knowledgeable. I will definitely buy my next BMW from BMW of Ann Arbor (and Chad). All in all it was the best car buying experience I have every had. will definitely buy my next BMW from BMW of Ann Arbor (and Chad). All in all it was the best car buying experience I have every had. More