BMW of Ann Arbor

My experience with BMW of Ann Arbor couldn't have been bette Everyone at the dealership was professional and unassuming. They asked the right questions and made me feel at home in picking my new vehicle. My sa Everyone at the dealership was professional and unassuming. They asked the right questions and made me feel at home in picking my new vehicle. My salesman, Chad Thompson spent a good amount of time with me and answered all my questions. More

Excellent Experience Excellent experience with Eric Griffith. I have never had less than that at any BMW dealership. Eric listened to what I wanted. He didn't try to te Excellent experience with Eric Griffith. I have never had less than that at any BMW dealership. Eric listened to what I wanted. He didn't try to tell/sell me otherwise. He just made it happen. I will be returning in the future. When it came to the financing, Brendan made the paperwork very easy and he even worked out a better deal than we had expected. Just very impressed with the whole group there in Ann Arbor. More

Came with questions,left with a car! I came to A2 BMW to ask a few questions about a used 08' 328xi I was thinking about purchasing in a private sale by owner. As soon as I walked in the I came to A2 BMW to ask a few questions about a used 08' 328xi I was thinking about purchasing in a private sale by owner. As soon as I walked in the door Jill woods greeted me kindly! with no prejudice as I am a young man that to say the least dose not look the part to be in the market for a BMW haha. She answered my questions and even took me to the matinence department too get awnsers on my concerns about cluch life and cost of replacement in a used manual car. No xx the exact awnsers I'm looking for, and kind staff also in that department. Then I asked Jill if they had any comparable cars in value to the one I was looking at. She showed me an 09' 328xi manual.. Almost the same car I wanted.. And it was less price than the other one I had intrest in. She took me on a test drive and was patient with me as I got used to the veicle and awnserd all my questions. I loved the car! Left to think a bit and called back with an offer, they considerd it respectfully and gave me a counter offer that was reasonable.done deal bought the car that day!! Couldn't be happyier with my experience at a2 BMW!! If your looking for a bmwjust vist Jill woods she will take care of you well. Tell her Rod sent ya More

Happy Customer Jill was great to work with. She stayed late to so I could take my time looking at the car and also another night so I could come and look at another Jill was great to work with. She stayed late to so I could take my time looking at the car and also another night so I could come and look at another car. I will definitely buy from her again. She is awesome!!! More

Exceptional Service on our 2007 328xi SULEV Coupe I took our pre-owned 2007 328xi coupe in for an oil change and an oil leak. We own a special emissions car that was originally sold in a SULEV state ( I took our pre-owned 2007 328xi coupe in for an oil change and an oil leak. We own a special emissions car that was originally sold in a SULEV state (meaning a state that has extremely high emission laws. These cars have a special warranty on certain parts that extend past the basic 48 month/50k mike warranty. Even though MI dealers do not deal with many of these cars Derek and Mark handled it in a very professional with top notch customer service in mind. They were able to get the repairs covered under the warranty and were extremely efficient in doing so. I would highly recommend BMW of Ann Arbor for any service needs. When we decide to trade in our 2012 Mercedes for a BMW I will report on our purchase experience but I can only imagine it will be just as enjoyable as our service experience! More

Great experience! Eric is a fantastic, non pushy saleman. Thanks to him, I was able to get the car I wanted quickly and without a hassle. Will buy again from him any ti Eric is a fantastic, non pushy saleman. Thanks to him, I was able to get the car I wanted quickly and without a hassle. Will buy again from him any time. More