BMW of Allentown - Service Center

Learning experience from a committed customer care professio Kelly Gerding was instrumental in assisting me with some of the features of my X5 - especially navigation and down loading CD's. She answered all my Kelly Gerding was instrumental in assisting me with some of the features of my X5 - especially navigation and down loading CD's. She answered all my concerns in a concise and easy to understand manner. She represents Daniels BMW and the BMW company in a professional and knowledgeable manner. Daniels has a winner in Kelly Gerding. More

Outstanding Parts Advisor Sean McFarland Sean McFarland, Assistant Parts Manager at Daniels BMW, provides a parts purchase experience like no other. Sean's knowledge of the brand is exception Sean McFarland, Assistant Parts Manager at Daniels BMW, provides a parts purchase experience like no other. Sean's knowledge of the brand is exceptional. His advice and suggestions are accurate and helpful. Your not just buying an part from Sean, your getting an education. With people like Sean on board it's not surprise this BMW dealer wins the Center of Excellence so frequently. More

Knowledgable,caring & patient Jane is as easy a person to work with as anyone I have been involved with when purchasing a new car. She spent well over an hour with me explaining al Jane is as easy a person to work with as anyone I have been involved with when purchasing a new car. She spent well over an hour with me explaining all the features of my X5. She is a credit to the BMW BRAND AND TO Daniels BMW. SHE IS TERRIFIC TO WORK WITH!!!!! More

Mini Cooper of Allentown is the best I love my Mini Cooper, but even if I didn't I would drive one so that I can experience the quick, professional, courteous and fun service that is prov I love my Mini Cooper, but even if I didn't I would drive one so that I can experience the quick, professional, courteous and fun service that is provided by Mini Cooper of Allentown. My service advisor Luis Rodriguez is more like friend and family than business acquaintance. More

Very professional My visit to BMW was well appreciated for the repair that was scheduled for my BMW X5 30i 2009 the only problem was I have a problem with my sos malfun My visit to BMW was well appreciated for the repair that was scheduled for my BMW X5 30i 2009 the only problem was I have a problem with my sos malfunction which turns my radio off at start up it was tested by BMW but couldn't give me any estimate of the cost to repair the problem which is very concerning to me being that I am on a fixed disability pension. More

Service team Todd Simpson is always available for questions. Patient, kind , caring and honest we enjoy his attention to detail. We would recommend Daniels to any Todd Simpson is always available for questions. Patient, kind , caring and honest we enjoy his attention to detail. We would recommend Daniels to any buyer from Scranton to the Poconos to Reading!! We live an hr from Allentown so Todd makes sure our loaner car is provided and even recommends where to eat breakfast. May God bless him. Hes the best! More

I have never had a bad experience here with service I went in for a state inspection. I was offered a loaner for the day. When I picked up my car it was spotless and the work was complete several hours I went in for a state inspection. I was offered a loaner for the day. When I picked up my car it was spotless and the work was complete several hours earlier than expected.. Very pleased with the service given to me by Todd Simpson. He is always cordial and professional.. More

Amazing Service experience Love Daniels BMW service Department! I’ve worked with Ethan I’ve only received 5star service he’s very knowledgeable truly a pleasure to work with. Love Daniels BMW service Department! I’ve worked with Ethan I’ve only received 5star service he’s very knowledgeable truly a pleasure to work with. More

Service Experience Todd has been my service rep for the last 5 years. He always delivers top-notch service and makes my service experience easy and enjoyable. Todd has been my service rep for the last 5 years. He always delivers top-notch service and makes my service experience easy and enjoyable. More

Todd is awesome! Having worked for another dealer and seeing how they treated their customers I was turned off by dealers. I came to Daniels to have warranty work done Having worked for another dealer and seeing how they treated their customers I was turned off by dealers. I came to Daniels to have warranty work done and must say Todd has been such a pleasure to do business with. He is always helpful and friendly. Thanks again Todd. More