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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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July 28, 2021

We have leased 5 BMW’s over the years with Daniels BMW. The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! More

by Kimstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 29, 2021 -

BMW of Allentown responded

It's such an honor to hear we've provided you with a high level of care over the years that helps you feel confident working with us! Thank you for the kind review and five-star rating! We'll see you at your next service visit! - Daniels BMW

July 28, 2021

Once you have actually connected with the associate you need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X More

by blueX330e
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

BMW of Allentown responded

Thank you for the nice review and for your patience! We hope to see you here again for your next maintenance visit! - Daniels BMW

July 26, 2021

Thank you Daniels I appreciate the top of the line service on my vehicle as well as top of the line customer service Again thank you! More

by jay1909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 28, 2021 -

BMW of Allentown responded

Thank you for your review! We're honored to receive your 5-stars! -Daniels BMW

July 24, 2021

Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not More

by abuff
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

BMW of Allentown responded

Thank you so much for the review and feedback - we will be passing both along to our service team. We appreciate you coming to visit us here at Daniels BMW and hope to see you again in the future. Take care!

July 24, 2021

The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou More

by Chelbentford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Jul 27, 2021 -

BMW of Allentown responded

It's our pleasure to serve you! Thank you for trusting the Daniels BMW team with your vehicle repairs. We're grateful to have you as a customer!

July 23, 2021

Lisa, our service consultant, was excellent. Thoughtful, Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but More

by Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

BMW of Allentown responded

Thank you for your review, Cash! We appreciate you choosing Daniels BMW for your repairs, and encourage you to check out any specials on our website next time! We'll see you for your next maintenance appointment!

July 22, 2021

The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicl More

by james.lavely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Balik
Jul 23, 2021 -

BMW of Allentown responded

James, Thank you for your continued support of Daniels BMW! We're glad to have you as our customer and look forward to seeing you again soon!

July 22, 2021

Daniels BMW is exactly why I own Na BMW. They were great. I was very satisfied with me experience. Every employee I encountered was helpful and friendly More

by BrotPXI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Jul 23, 2021 -

BMW of Allentown responded

Thank you! We're glad to hear it! – Daniels BMW

July 21, 2021

Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!! More

by m.swinton6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chief mechanical advisor, can’t remember his name. But I compare him humorously as Yoda from Star Wars because of his knowledge and expertise in his field.
Jul 22, 2021 -

BMW of Allentown responded

It's always our pleasure to take care of you and your wife! Thank you for being a valued Daniels BMW customer! We'll see you next time!

July 21, 2021

The Drivers to shopping Mall were super nice guys. Car looked lovely after Service! Wish dealership was nearer as took over hour to driver there. More

by Penelope Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis and Al
Jul 22, 2021 -

BMW of Allentown responded

Thank you, Penelope. We appreciate your honest review and rating! We are so glad you feel confident bringing your vehicle to us and we look forward to seeing you again! - Daniels BMW

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