674 Reviews of BMW of Allentown - Service Center
We have leased 5 BMW’s over the years with Daniels BMW. The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! More
Once you have actually connected with the associate you need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X3 was delayed. More
Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not going to be just spending my time waiting for a return call. But luck was on my side and the return call caught me at a good time. Now for the good stuff. The people that I have had the pleasure to deal with in the service dept. have all been 5 star. Web who runs the show may well be the best in the business. Daniels had better hope they never lose him, because they will never get a better person all around. My opinion is based on many many years of dealing with many many people in servicing vehicles including 8 different BMWs. More
The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout out to whom every detailed my Benz so needed that! Thanks guys! More
Lisa, our service consultant, was excellent. Thoughtful, Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but it’s a BMW so… More
The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicl trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicles. More
Daniels BMW is exactly why I own Na BMW. They were great. I was very satisfied with me experience. Every employee I encountered was helpful and friendly I was very satisfied with me experience. Every employee I encountered was helpful and friendly More
Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!! I and my wife have dealt with and have treated us as valves customers always GREAT!! More
The Drivers to shopping Mall were super nice guys. Car looked lovely after Service! Wish dealership was nearer as took over hour to driver there. looked lovely after Service! Wish dealership was nearer as took over hour to driver there. More