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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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August 12, 2021

The servicing of my car yesterday was excellent! Good communication from Todd. When picking up my car there was a minor problem locating the invoice and key. More

by 1990 BMW iX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Conway
Aug 12, 2021 -

BMW of Allentown responded

We are thrilled to hear that your time working with Todd was great! If there's anything more that Daniels BMW can do for you, please don't hesitate to reach out!

August 12, 2021

Very customer friendly and knowledgeable Eathen is a great rep knowledgeable and friendly I been going to him since I purchased my X 3 More

by billandkimyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

BMW of Allentown responded

Hello, Bill! We are so happy to hear that you had such a great time working with our team at Daniels BMW! Thank you for your review!

August 10, 2021

Excellent customer service. Everything Is done timely and very professionally. Any services issue is explained in details and I’m given options for the repair and how urgent. Overall great experience. More

by Mark Webster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

BMW of Allentown responded

Thank you, Mark! It's great to hear the Daniels BMW team provided a five-star experience to you! We appreciate you giving us your wonderful praise and rating and look forward to seeing you again!

August 09, 2021

Excellent service from friend, Ethan. I trust him. I even had to come back that same day with a problem with my BMW and he helped me in making an appointment. Good guy! More

by papa.lentz
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Allentown responded

Thank you for trusting Ethan and the Daniels BMW team with your vehicle! We appreciate your support and look forward to seeing you again in the future. Take care!

Aug 09, 2021 -

papa.lentz responded

Good service works for me every time.

August 09, 2021

Daniels service listen to my concerns and took great care with my car. They came back and reviewed what they did in detail as well. More

by evajwilson26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Aug 10, 2021 -

BMW of Allentown responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you for your continued support!

August 08, 2021

Amazing service and customer care. Todd was great and very nice More

by lorrainearocho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

BMW of Allentown responded

Thank you for taking the time to share your feedback with us! We're glad you enjoyed working with Todd and the team here at Daniels BMW and we hope to see you again in the future. Take care!

August 07, 2021

At home service call for parts recall went great! Appreciated the professionalism and efficiency of the visit. There’s was no disruption to my work day. Will definitely uses Daniels for next service More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 09, 2021 -

BMW of Allentown responded

We're glad to hear it, Allison! Thanks for leaving Daniels BMW your great five-star rating! We'll see you next time!

August 06, 2021

Friendly, HONEST, thorough. This was my first visit with my Mini and they were fantastic. I now know two honest dealers in the USA! More

by BlazingRedS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodrigues
Aug 06, 2021 -

BMW of Allentown responded

We really appreciate you taking the time to leave Daniels BMW this awesome review, thank you!

August 04, 2021

Ryan was very helpful, I had a wonderful experience. He prioritize my concerns. Friendly personality and understanding. Definitely recommend his customer service to anyone in the near future. More

by nyla1256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 04, 2021 -

BMW of Allentown responded

Thank you! We're so happy Ryan made this a five-star experience for you! We appreciate your choosing Daniels BMW to help you handle your concerns in a timely fashion!

August 04, 2021

The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely More

by rkratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

BMW of Allentown responded

Thank you for your honest feedback! We are glad to hear Todd makes your service visits easier and hope to see you again for your next appointment!

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