BMW of Allentown - Service Center

At home service call for parts recall went great! Appreciated the professionalism and efficiency of the visit. There’s was no disruption to my work day. Will definitely uses Daniels for next service Appreciated the professionalism and efficiency of the visit. There’s was no disruption to my work day. Will definitely uses Daniels for next service call. More

Friendly, HONEST, thorough. This was my first visit with my Mini and they were fantastic. I now know two honest dealers in the USA! my Mini and they were fantastic. I now know two honest dealers in the USA! More

The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely finds a person when calling in - always seems to require a callback. More

Ryan was very helpful, I had a wonderful experience. He prioritize my concerns. Friendly personality and understanding. Definitely recommend his customer service to anyone in the near future. prioritize my concerns. Friendly personality and understanding. Definitely recommend his customer service to anyone in the near future. More

I felt like I was special everyone is always so nice and also very helpful ! also very helpful ! More

Todd was prompt ,knowledgeable and gave me precise diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. More

Customer focused by actively listening to the customers needs and providing timely resolutions. He communicated well throught the repair and was transparent with the cost and timing. needs and providing timely resolutions. He communicated well throught the repair and was transparent with the cost and timing. More

Unplanned tire failure was handled quickly and professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other issues. More

Courteous and professional staff (especially my rep. Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car in my garage experienced exact same squealing sound. More

It’s a pleasure to visit everyone is very helpful and pleasant. They gave me a loaner which was very helpful. My car was washed. pleasant. They gave me a loaner which was very helpful. My car was washed. More