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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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August 24, 2021

The Daniels BMW dealership is very comfortable, inviting and friendly people. I had my car serviced and while waiting test drove 3 BMW’s in which I am now purchasing another vehicle. Brad was my sale rep More

by bobbytpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 25, 2021 -

BMW of Allentown responded

Thank you so much for the glowing five-star review! Our team is so happy to hear we've made this a great experience and earned your business! We'll share this with Brad and the Daniels BMW team!

August 24, 2021

Great service. Courteous people, very knowledgeable. Found the problem - the starter- and fixed it. Lora we car 2021 330e was fabulous. Thank you very much. More

by brookszug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 25, 2021 -

BMW of Allentown responded

We're so happy to hear the Daniels BMW team took such great care of your car while it was in our care! Thank you so much for the five-star review! We'll see you next time!

August 23, 2021

Todd answered my questions and was wonderful to work with. The service was fast and also perfect. I highly recommend Daniels BMW for service & sales. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

BMW of Allentown responded

Thank you for your kind review! We appreciate you recommending the Daniels BMW team and hope to see you again next time!

August 20, 2021

My experience was phenomenal. I explained what was the issue with my vehicle and everything was conveyed to the service department accurately More

by Byronjones720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 23, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this positive feedback! We appreciate you trusting Daniels BMW with your business and hope we can be of service to you again in the future. Take care!

August 19, 2021

Friendly, courteous, and understanding of needs. Haven’t dealt with sales but service provided detailed explanations with no high pressure tactics. Will definitely consider for future purchases and service More

by shm1813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Aug 20, 2021 -

BMW of Allentown responded

We're happy to hear our service team has continued to provide five-star care to you! Thank you for your confidence in Daniels BMW! We look forward to seeing you next time!

August 19, 2021

Thus far my experience is my service was performed in an orderly fashion and they resolved my issues about my features my bmw has thank you Ryan and David Simoes More

by CeeBee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 19, 2021 -

BMW of Allentown responded

Thank you for your review! We hope to see you again at Daniels BMW!

August 15, 2021

Service is always impeccable. Service managers are friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership a More

by Farierac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Aug 16, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for all of your automotive needs! We appreciate your 5-stars and look forward to seeing you next time!

August 14, 2021

Some difficulty reaching a live person to make the service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated r More

by mjmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

BMW of Allentown responded

We're glad our team helped make this a great experience for you! We look forward to providing five-star care next time! - Daniels BMW

August 14, 2021

Robin at Mini service was awesome!!! His attention to detail, positive attitude and helpful recommendations was incredible! As usual Mini customer service succeeded in every way and thus I continue to be More

by C09warn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 17, 2021 -

BMW of Allentown responded

Wow! We're the ones who should be thanking you! We are glad to have you in the Daniels BMW family and appreciate this great five-star review! We'll be sure to pass along this praise to Robin and the team! We hope to see you again in the future!

August 12, 2021

I cannot say enough about this dealership. We had an issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for their outstanding customer service More

by jvr1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Webb, 5 stars
Aug 13, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback, Jim and Jean! We're thrilled to hear that Dimitri and Webb took great care of you & your X3 and we'll be sure to pass along your kind comments to them. Your support is much appreciated by all of us here at Daniels BMW and we look forward to working with you again in the future. Take care!

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