674 Reviews of BMW of Allentown - Service Center
Service is always impeccable. Service managers are friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership a friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership and they keep all my cars in tip top shape! More
Some difficulty reaching a live person to make the service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated r service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated receiving photos of the problem found. More
Robin at Mini service was awesome!!! His attention to detail, positive attitude and helpful recommendations was incredible! As usual Mini customer service succeeded in every way and thus I continue to be detail, positive attitude and helpful recommendations was incredible! As usual Mini customer service succeeded in every way and thus I continue to be a believer! Mini Forever! Huge thank you to Robin for everything!!! Motor on! More
I cannot say enough about this dealership. We had an issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for their outstanding customer service issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for their outstanding customer service. We look forward to buying another BMW from them in the future and we wouldn't go anywhere else. Highly recommend and would give them a 10 if we could. Thank you again Jim and Jean More
The servicing of my car yesterday was excellent! Good communication from Todd. When picking up my car there was a minor problem locating the invoice and key. communication from Todd. When picking up my car there was a minor problem locating the invoice and key. More
Very customer friendly and knowledgeable Eathen is a great rep knowledgeable and friendly I been going to him since I purchased my X 3 great rep knowledgeable and friendly I been going to him since I purchased my X 3 More
Excellent customer service. Everything Is done timely and very professionally. Any services issue is explained in details and I’m given options for the repair and how urgent. Overall great experience. very professionally. Any services issue is explained in details and I’m given options for the repair and how urgent. Overall great experience. More
Excellent service from friend, Ethan. I trust him. I even had to come back that same day with a problem with my BMW and he helped me in making an appointment. Good guy! even had to come back that same day with a problem with my BMW and he helped me in making an appointment. Good guy! More
Amazing service and customer care. Todd was great and very nice very nice More