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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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August 27, 2021

Always courteous and on time. Takes the time to explain all repair work. Required loaner car 2021 BMW always a pleasure to deal with Daniels BMW More

by Mjkassay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

BMW of Allentown responded

Thank you for leaving us this fantastic review! It means a lot to hear the Daniels BMW team made your service visit a five-star experience! We look forward to providing the same level of care next time!

August 26, 2021

Our Service Manager, Ethan, was very professional and helpful during our recent appointment. Ethan is an asset to Daniels BMW. More

by ScottM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

BMW of Allentown responded

Thanks for the wonderful feedback, Scott! Ethan always takes such great care of his customers and we'll be sure to share these kind comments with him. Thank you for being a Daniels BMW and we'll see you at your next visit!

August 26, 2021

Courteous, engaging with concerns and conversation, well Courteous, engaging with concerns and conversation, well dressed and good time management More

by Woodsprite523
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service at Mini Cooper
Aug 26, 2021 -

BMW of Allentown responded

We are so happy to hear that you had such a great time at Daniels BMW! Thank you so much for your kind words.

August 25, 2021

Daniels BMW has always treated me well, from the time I purchased the car through all of the servicing that I have had done in their shop. I highly recommend them! More

by DDQMommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're truly grateful for all of your support and look forward to seeing you at your next visit!

August 24, 2021

The Daniels BMW dealership is very comfortable, inviting and friendly people. I had my car serviced and while waiting test drove 3 BMW’s in which I am now purchasing another vehicle. Brad was my sale rep More

by bobbytpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 25, 2021 -

BMW of Allentown responded

Thank you so much for the glowing five-star review! Our team is so happy to hear we've made this a great experience and earned your business! We'll share this with Brad and the Daniels BMW team!

August 24, 2021

Great service. Courteous people, very knowledgeable. Found the problem - the starter- and fixed it. Lora we car 2021 330e was fabulous. Thank you very much. More

by brookszug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 25, 2021 -

BMW of Allentown responded

We're so happy to hear the Daniels BMW team took such great care of your car while it was in our care! Thank you so much for the five-star review! We'll see you next time!

August 23, 2021

Todd answered my questions and was wonderful to work with. The service was fast and also perfect. I highly recommend Daniels BMW for service & sales. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

BMW of Allentown responded

Thank you for your kind review! We appreciate you recommending the Daniels BMW team and hope to see you again next time!

August 20, 2021

My experience was phenomenal. I explained what was the issue with my vehicle and everything was conveyed to the service department accurately More

by Byronjones720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 23, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this positive feedback! We appreciate you trusting Daniels BMW with your business and hope we can be of service to you again in the future. Take care!

August 19, 2021

Friendly, courteous, and understanding of needs. Haven’t dealt with sales but service provided detailed explanations with no high pressure tactics. Will definitely consider for future purchases and service More

by shm1813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Aug 20, 2021 -

BMW of Allentown responded

We're happy to hear our service team has continued to provide five-star care to you! Thank you for your confidence in Daniels BMW! We look forward to seeing you next time!

August 19, 2021

Thus far my experience is my service was performed in an orderly fashion and they resolved my issues about my features my bmw has thank you Ryan and David Simoes More

by CeeBee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 19, 2021 -

BMW of Allentown responded

Thank you for your review! We hope to see you again at Daniels BMW!

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