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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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September 01, 2021

Loaner car was ready. Took me at my appointment time Explains what service I needed next also what service was performed today. Car was returned clean More

by gretchenludders1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 01, 2021 -

BMW of Allentown responded

We're so glad our team made this a five-star experience! We look forward to assisting you again in the future! Thank you! - Daniels BMW

September 01, 2021

BMW is a very efficient organization and it is always a pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top d More

by Robt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback - we'll be sure to share it with Ethan and the team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

August 31, 2021

Excellent customer service. The environment was clean, friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. More

by Bobraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox, Steve bishoff- 5 stars
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the great review, as well as your patience during your visit. We appreciate your kind words and hope to see you again next time here at Daniels BMW!

August 30, 2021

Daniels BMW service department is spectacular. Ryan Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are tra More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy (MINI), Ryan Mertz
Aug 31, 2021 -

BMW of Allentown responded

We appreciate your wonderful feedback, Frank, and can't wait to share it with Ryan, Ethan and the rest of the team here at Daniels BMW! Thanks for your support and we'll see you at your next visit!

August 28, 2021

I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you More

by Carlullmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Daniels BMW and we look forward to seeing you again next time. Take care!

August 27, 2021

Always courteous and on time. Takes the time to explain all repair work. Required loaner car 2021 BMW always a pleasure to deal with Daniels BMW More

by Mjkassay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

BMW of Allentown responded

Thank you for leaving us this fantastic review! It means a lot to hear the Daniels BMW team made your service visit a five-star experience! We look forward to providing the same level of care next time!

August 27, 2021

Good service, timely turnaround of repairs. Intricate knowledge of the vehicles.Usually good with loaner cars if major service needed. Costs are not cheap but not the fault of the employees. More

by mrafalowich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Robin - service dept
Aug 27, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to your next visit!

August 26, 2021

Courteous, engaging with concerns and conversation, well Courteous, engaging with concerns and conversation, well dressed and good time management More

by Woodsprite523
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service at Mini Cooper
Aug 26, 2021 -

BMW of Allentown responded

We are so happy to hear that you had such a great time at Daniels BMW! Thank you so much for your kind words.

August 26, 2021

Our Service Manager, Ethan, was very professional and helpful during our recent appointment. Ethan is an asset to Daniels BMW. More

by ScottM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

BMW of Allentown responded

Thanks for the wonderful feedback, Scott! Ethan always takes such great care of his customers and we'll be sure to share these kind comments with him. Thank you for being a Daniels BMW and we'll see you at your next visit!

August 25, 2021

Daniels BMW has always treated me well, from the time I purchased the car through all of the servicing that I have had done in their shop. I highly recommend them! More

by DDQMommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're truly grateful for all of your support and look forward to seeing you at your next visit!

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