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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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June 17, 2022

Professional, friendly, willing to take care of my mini without an appointment, people working there actually like working there and I would drive out of my way to do business with them again - The best se More

by Debscooper.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Leabman , Austin Schlemmer
Jun 17, 2022 -

Debscooper. responded

Thank you

Jun 23, 2022 -

BMW of Allentown responded

Thank you for the five stars! We hope to see you back here at Daniels BMW for any and all of your future automotive needs.

June 16, 2022

Extremely thorough diagnostic report on inspection. Photos, video to document and communicate exact what needed to be addressed. Very honest and professional. More

by bobbrownrealestate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin , Austin Schlemmer
Jun 17, 2022 -

BMW of Allentown responded

Thank you for the five stars, Bob! We hope to see you back at Daniels BMW for any of your future automotive needs.

June 16, 2022

Excellent service and friendly staff. Upfront pricing, honest and I highly recommend them to anyone. More

by Heybiglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jun 16, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We appreciate you trusting the Daniels BMW team with your service needs and look forward to your next visit!

June 15, 2022

You would like to heard Austin when answering the phone from him. Friendly and patient More

by Wencheng liao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Jun 16, 2022 -

BMW of Allentown responded

Thank you for the five stars, Wencheng! We hope to see you back here at Daniels BMW for all of your future auto needs.

June 15, 2022

I received prompt service and a great loaner. Todd, my service advisor contacted me as soon as the car was finished. It was washed and ready to go when I arrived. I was escorted to the cashier an More

by Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

BMW of Allentown responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Daniels BMW

June 14, 2022

The staff was friendly and communicated well about the situation with my car. They had to order a part for the car and tried their best to get the car back as soon as possible More

by sarahizcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

BMW of Allentown responded

Thank you for the five stars, Sarah! We hope to see you back here at Daniels BMW for all of your future automotive needs.

June 10, 2022

Thanks for the great service. It will definitely be recommended by me to others.Also, the valet service was excellent. I'LL see you next year. More

by cannd1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Jun 13, 2022 -

BMW of Allentown responded

It was our privilege to serve you! Thanks for recommending the Daniels BMW team to others. We appreciate your support and look forward to seeing you next time!

June 08, 2022

Ryan and Kaity attended to all our needs and more. Great job and our car returned totally cleaned. More

by Dan Carrescia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaity, Ryan Mertz
Jun 09, 2022 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your vehicle, Dan! Ryan & Kaity look forward to serving you again in the future!

June 06, 2022

Great service from start to finish! Professional, communicated with me, & made everything easy from drop off to pick up! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

BMW of Allentown responded

Thank you for the review, Deb. We are happy to hear that your experience with us was a pleasant one, and we hope to see you here at Daniels BMW for all of your future auto needs.

May 30, 2022

Excellent, professional, friendly service from Ethan and his team. Problem solved and advice given for moving forward. More

by Mrbc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

BMW of Allentown responded

Thank you for the five stars! We appreciate the kind words and are happy to hear how Ethan made your experience with us such a positive one. We hope to see you here for any and all of your future auto needs! -Daniels BMW

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