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BMW of Allentown
Allentown, PA
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,291 reviews
August 07, 2021
My service manager, Ethan Harbinson has always been helpful and taken good care of servicing our BMW’s. I have been a customer for nearly 40 years! helpful and taken good care of servicing our BMW’s. I have been a customer for nearly 40 years! More
by impuddysdad
Employees Worked With
August 04, 2021
Ryan was very helpful, I had a wonderful experience. He prioritize my concerns. Friendly personality and understanding. Definitely recommend his customer service to anyone in the near future. prioritize my concerns. Friendly personality and understanding. Definitely recommend his customer service to anyone in the near future. More
by nyla1256
Employees Worked With
Ryan Mertz
August 04, 2021
The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely finds a person when calling in - always seems to require a callback. More
by rkratz
Employees Worked With
August 03, 2021
Always a pleasure to deal with Daniels. The Staff is unfailingly professional, polite and knowledgeable. Jane Billig is a very smart and caring person. She could not have done more to help us with our unfailingly professional, polite and knowledgeable. Jane Billig is a very smart and caring person. She could not have done more to help us with our trade-in and new vehicle purchase. More
by papareeser
Employees Worked With
Jane Billig
August 03, 2021
Todd was prompt ,knowledgeable and gave me precise diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. More
by M.Saleh
Employees Worked With
August 01, 2021
Agents are alway pleasant and ready to help. I appreciate getting a "Loaner" car while mine is being serviced. Vary pleased to deal with Daniels. appreciate getting a "Loaner" car while mine is being serviced. Vary pleased to deal with Daniels. More
by papareeser
Employees Worked With
Jane Billig
August 01, 2021
Customer focused by actively listening to the customers needs and providing timely resolutions. He communicated well throught the repair and was transparent with the cost and timing. needs and providing timely resolutions. He communicated well throught the repair and was transparent with the cost and timing. More
by salloumw
Employees Worked With
Ryan Mertz
July 31, 2021
Unplanned tire failure was handled quickly and professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other issues. More
by Rickkenner12
Employees Worked With
