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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

August 22, 2021

One of the best car buying experiences in purchasing a certified pre-owned vehicle. No pressure during the sales process and very professionally handled from the test driving stage through finance compl More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Amill
Aug 23, 2021 -

BMW of Allentown responded

Thank you for this fantastic feedback, Brad! We're glad to hear our team made your experience with us a great one and we hope to see you again next time here at Daniels BMW!

August 20, 2021

My experience was phenomenal. I explained what was the issue with my vehicle and everything was conveyed to the service department accurately More

by Byronjones720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 23, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this positive feedback! We appreciate you trusting Daniels BMW with your business and hope we can be of service to you again in the future. Take care!

August 19, 2021

Friendly, courteous, and understanding of needs. Haven’t dealt with sales but service provided detailed explanations with no high pressure tactics. Will definitely consider for future purchases and service More

by shm1813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Aug 20, 2021 -

BMW of Allentown responded

We're happy to hear our service team has continued to provide five-star care to you! Thank you for your confidence in Daniels BMW! We look forward to seeing you next time!

August 19, 2021

Thus far my experience is my service was performed in an orderly fashion and they resolved my issues about my features my bmw has thank you Ryan and David Simoes More

by CeeBee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Aug 19, 2021 -

BMW of Allentown responded

Thank you for your review! We hope to see you again at Daniels BMW!

August 18, 2021

This dealership continues to improve the buying experience. I have dealt with them for many years because they continue to keep me and my wife satisfied. Service is a big part and they are very pr More

by Ron.schneck68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Billig
Aug 19, 2021 -

BMW of Allentown responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and are thrilled to hear that our team continues to deliver excellent service. Thanks again to you & your wife for being Daniels BMW customers. We look forward to your next visit!

August 17, 2021

John and staff we really nice snd helpful. We got a great rate for our new car and for our trade in. More

by Tdelmore71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
Aug 18, 2021 -

BMW of Allentown responded

We know John and the Daniels BMW team will be glad to know you had a five-star experience buying from us! Thank you for leaving this great feedback and rating!

August 15, 2021

Service is always impeccable. Service managers are friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership a More

by Farierac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Aug 16, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for all of your automotive needs! We appreciate your 5-stars and look forward to seeing you next time!

August 14, 2021

Robin at Mini service was awesome!!! His attention to detail, positive attitude and helpful recommendations was incredible! As usual Mini customer service succeeded in every way and thus I continue to be More

by C09warn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 17, 2021 -

BMW of Allentown responded

Wow! We're the ones who should be thanking you! We are glad to have you in the Daniels BMW family and appreciate this great five-star review! We'll be sure to pass along this praise to Robin and the team! We hope to see you again in the future!

August 14, 2021

Some difficulty reaching a live person to make the service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated r More

by mjmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

BMW of Allentown responded

We're glad our team helped make this a great experience for you! We look forward to providing five-star care next time! - Daniels BMW

August 14, 2021

Good experience with service department, a little surprised at the cost of the services preformed More

by sjw51635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 16, 2021 -

BMW of Allentown responded

Thank you for this review and feedback. We appreciate you trusting the Daniels BMW team with your business and hope to see you again next time!

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