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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

September 05, 2021

Recently purchased a 2022 Z4. Sales experience was very efficient and workable for both parties . Brad Gerhart was a pleasure to deal with and I would recommend him to anyone who wants a straight forward More

by TOM 4487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Gerhart
Sep 07, 2021 -

BMW of Allentown responded

Thank you for the kind review and congratulations on your new Z4! We're so glad Brad and the team made the experience a smooth one for you and we hope we have the opportunity to work with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you! - Daniels BMW

September 03, 2021

The staff was friendly and kind. I arrived after hours but staff was still inside and allowed me in to drop off paperwork. Car was washed with keys inside. More

by kavchjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Sep 03, 2021 -

BMW of Allentown responded

We're honored to receive your feedback! See you next time at Daniels BMW!

September 03, 2021

John was very helpful and very responsive. Everyone was so nice and my car buying experience was the best. I would definitely recommend this dealership! More

by makdmd97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Allentown responded

We're so happy to hear this! Thank you for trusting John and the rest of the Daniels BMW team with your business. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

September 01, 2021

Loaner car was ready. Took me at my appointment time Explains what service I needed next also what service was performed today. Car was returned clean More

by gretchenludders1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 01, 2021 -

BMW of Allentown responded

We're so glad our team made this a five-star experience! We look forward to assisting you again in the future! Thank you! - Daniels BMW

September 01, 2021

BMW is a very efficient organization and it is always a pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top d More

by Robt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback - we'll be sure to share it with Ethan and the team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

August 31, 2021

Excellent customer service. The environment was clean, friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. More

by Bobraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox, Steve bishoff- 5 stars
Sep 01, 2021 -

BMW of Allentown responded

Thank you for the great review, as well as your patience during your visit. We appreciate your kind words and hope to see you again next time here at Daniels BMW!

August 30, 2021

Daniels BMW service department is spectacular. Ryan Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are tra More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy (MINI), Ryan Mertz
Aug 31, 2021 -

BMW of Allentown responded

We appreciate your wonderful feedback, Frank, and can't wait to share it with Ryan, Ethan and the rest of the team here at Daniels BMW! Thanks for your support and we'll see you at your next visit!

August 28, 2021

Brad Gerhart did an outstanding job assisting us with the lease of a Z-4 M40i. Great car and a very friendly dealership. More

by Peb123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
Aug 30, 2021 -

BMW of Allentown responded

Thanks for sharing your recent purchase experience with Brad! We hope you enjoy your new BMW Z-4 M40i! -Daniels BMW

August 28, 2021

I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you More

by Carlullmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Daniels BMW and we look forward to seeing you again next time. Take care!

August 27, 2021

Good service, timely turnaround of repairs. Intricate knowledge of the vehicles.Usually good with loaner cars if major service needed. Costs are not cheap but not the fault of the employees. More

by mrafalowich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Robin - service dept
Aug 27, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to your next visit!

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