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BMW of Allentown
Allentown, PA
2,295 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,295 reviews
September 24, 2024
Very poor customer service. Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, even though the entire time we were sitting right behind him waiting for our car to be done. After awhile, we walked over to him to ask about our car, and saw our keys on his table. When asked why didn’t he handed over our keys once the service was done he coolly said it was with him for 10 minutes and he was planning to come up us . He said someone will get our car once it is washed. To our surprise, we found our car was parked in a parking lot for a while. Horrible customer service and lazy advisors. More
by suvidha bhasin
Employees Worked With
September 23, 2024
Mason was wonderful to work with. He was very professional and took the time to answer all of our questions! He was very professional and took the time to answer all of our questions! More
by deniseborak9
Employees Worked With
September 19, 2024
Had an amazing experience at Daniel’s BMW! The customer service was exceptional, and the sales team made the entire leasing process smooth and stress-free. Special shout-out to Tim Noble, who The customer service was exceptional, and the sales team made the entire leasing process smooth and stress-free. Special shout-out to Tim Noble, who was incredibly attentive to my priorities and ensured everything was handled with care. He made the process easy and pleasant. Highly recommend this dealership for anyone looking for a seamless car-buying or leasing experience! More
by Amir
September 18, 2024
I dealt with the salesman, sales manager and used car manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought i manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought is beautiful and very well taken care of, I don't think they would have anything else on there lot. Nice job, keep it up. More
by Msearle318
September 12, 2024
This is our third vehicle purchased from Daniel’s, we are accustomed to their great service. Ivan was friendly and courteous, and took care of us going went above and beyond. We got us a beautiful vehicle. accustomed to their great service. Ivan was friendly and courteous, and took care of us going went above and beyond. We got us a beautiful vehicle. More
by Gigifaust
Employees Worked With
September 09, 2024
Brad Gerhardt is the absolute best salesman in the area hands down. He cares and it shows! hands down. He cares and it shows! More
by Gregory Edwards
Employees Worked With
September 04, 2024
I recently had the pleasure of purchasing a vehicle from Daniels BMW and I couldn't be happier with the experience. From the moment I walked in, I was greeted with a warm welcome and treated with the utmos Daniels BMW and I couldn't be happier with the experience. From the moment I walked in, I was greeted with a warm welcome and treated with the utmost respect. The team is incredibly knowledgeable and patient. They took the time to understand my needs and preferences, and they worked tirelessly to find the perfect car for me. They made the entire process, from test driving to financing, seamless and stress free. Highly recommend to anyone who is looking to enter BMW family! More
by Drarzare
Employees Worked With
August 31, 2024
Awesome salesman, knowledgeable and friendly and caring, got me my best vehicle possible, money well spent got me my best vehicle possible, money well spent More
by Richk79
Employees Worked With
August 31, 2024
Dear Mason, Your sales expertise and outstanding customer service have not gone unnoticed, Thank you for all that you do! Your dedication, professionalism, and commitment to providing exceptional se customer service have not gone unnoticed, Thank you for all that you do! Your dedication, professionalism, and commitment to providing exceptional service. I truly appreciate the assistance you provided me with my car purchase (The X3-30e ) on 7/26/24, you have no idea how happy I am driving the vehicle. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. More
by Asia Johanna Ortega
Employees Worked With
August 30, 2024
Brad Gerhart is exceptional! He is extremely patient, understanding, kind, knowledgeable and professional! P. Fisher He is extremely patient, understanding, kind, knowledgeable and professional! P. Fisher More
by Uncle Pat
Employees Worked With
