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BMW of Allentown
Allentown, PA
2,270 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,270 reviews
October 07, 2024
Mason was great to work with, we were his first repeat customer. Smooth process from start to finish. customer. Smooth process from start to finish. More
by Milmer520
October 01, 2024
Excellent ervice. We are returning Daniel's BMW owners. No pressure environment. Thank you for the accomodations with the trade-in. We are returning Daniel's BMW owners. No pressure environment. Thank you for the accomodations with the trade-in. More
by EY
September 30, 2024
Eddy, Dave, and Joe Grazer made sure that I had a good experience. Very happy with the car! Thanks guys! experience. Very happy with the car! Thanks guys! More
by mrgmc1121
September 24, 2024
Very poor customer service. Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, even though the entire time we were sitting right behind him waiting for our car to be done. After awhile, we walked over to him to ask about our car, and saw our keys on his table. When asked why didn’t he handed over our keys once the service was done he coolly said it was with him for 10 minutes and he was planning to come up us . He said someone will get our car once it is washed. To our surprise, we found our car was parked in a parking lot for a while. Horrible customer service and lazy advisors. More
by Hitesh bhasin
Employees Worked With
September 24, 2024
Very poor customer service. Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, even though the entire time we were sitting right behind him waiting for our car to be done. After awhile, we walked over to him to ask about our car, and saw our keys on his table. When asked why didn’t he handed over our keys once the service was done he coolly said it was with him for 10 minutes and he was planning to come up us . He said someone will get our car once it is washed. To our surprise, we found our car was parked in a parking lot for a while. Horrible customer service and lazy advisors. More
by Hitesh bhasin
Employees Worked With
September 24, 2024
Joe is a fantastic sales person. I told him what my parameters were for trade in and buying a car. Without any haggling, I walked out with my BMW. I told him what my parameters were for trade in and buying a car. Without any haggling, I walked out with my BMW. More
by Lank123
Employees Worked With
September 23, 2024
Mason was wonderful to work with. He was very professional and took the time to answer all of our questions! He was very professional and took the time to answer all of our questions! More
by deniseborak9
Employees Worked With
September 19, 2024
Had an amazing experience at Daniel’s BMW! The customer service was exceptional, and the sales team made the entire leasing process smooth and stress-free. Special shout-out to Tim Noble, who The customer service was exceptional, and the sales team made the entire leasing process smooth and stress-free. Special shout-out to Tim Noble, who was incredibly attentive to my priorities and ensured everything was handled with care. He made the process easy and pleasant. Highly recommend this dealership for anyone looking for a seamless car-buying or leasing experience! More
by Amir
September 18, 2024
I dealt with the salesman, sales manager and used car manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought i manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought is beautiful and very well taken care of, I don't think they would have anything else on there lot. Nice job, keep it up. More
by Msearle318
September 12, 2024
This is our third vehicle purchased from Daniel’s, we are accustomed to their great service. Ivan was friendly and courteous, and took care of us going went above and beyond. We got us a beautiful vehicle. accustomed to their great service. Ivan was friendly and courteous, and took care of us going went above and beyond. We got us a beautiful vehicle. More
by Gigifaust
Employees Worked With
