BMW of Allentown

Dealership is clean and waiting area comforatble. Dealership staff is professional and friendly. We purchased our car at Daniel's and also have our car serviced there. Service Appointments are conv Dealership staff is professional and friendly. We purchased our car at Daniel's and also have our car serviced there. Service Appointments are convient for us and the repair is completed in a timely manner. I love that the car is sparkling clean when returned to us! More

excellent dealership/personnel. Listens to my needs and do not try to upsell. Have not had any problems with my current BMW that they have not corrected. Last dealer kept placing the blame on me for auto do not try to upsell. Have not had any problems with my current BMW that they have not corrected. Last dealer kept placing the blame on me for auto problems, but Daniels just fixes the car. More

I knew I wanted a BMW. I went to look around at Daniels BMW, met with Carrie, looked at a few used and new. I decided that I wanted a new one but they didn't have exactly what I was looking for on the lot BMW, met with Carrie, looked at a few used and new. I decided that I wanted a new one but they didn't have exactly what I was looking for on the lot. Carrie found one with the options that I wanted and got it sent to Daniels. The car arrived, I showed up and signed a few documents and then Carrie showed me all the goodies in the car. She even programmed my bluetooth with my cell phone (something I couldn't do on my own). It was so easy and painless. Carrie was great and still is. Whenever I have a question about my car, I call her and she always has an answer. Thanks! More

We have purchased two vehicles from Carrie since 2007. The ultimate relationship that does not end after the check is signed... definately the reason for our second purchase. As a busy family with lots of The ultimate relationship that does not end after the check is signed... definately the reason for our second purchase. As a busy family with lots of out of town travel she has made owning a car simple. (Yes, the Bimmer does help with that as well) She remains our key point of contact to make service visits or simple questions come off without a hitch, unlike our experience with other premium brands. We look forward to a continued relationship with Carrie, and BMW, for our future purchases. The car runs great, but our relationship with Carrie is what has us feeling confident, and satisfied in our choice of vehicles knowing that we have strong support from the dealer. More

I own two vehicles. One is a BMW. I won't disclose what the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Ta the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Taking my beamer into Daniels for service is just about the same as taking my child to the pediatrician. From the level of knowledge that they have about my car to the care and courtesy that goes into the overall experience, I always leave Daniels happier that I went and confident that my beamer is going to be just fine. Their investment in product knowledge, courtesy, comfort, convenience and style have made Daniels BMW the Utopia of service experiences. Thanks Daniels. More

Excellent service, friendly, knowledgeable. Couldn't ask for better. A large part of the reason I will be loyal to BMW and more specific, to Daniels BMW. The extra hour and a half drive is well worth it. for better. A large part of the reason I will be loyal to BMW and more specific, to Daniels BMW. The extra hour and a half drive is well worth it. The service at Daniels is what sets them apart from other dealerships I have visited. More

I own two vehicles. One is a BMW. I won't disclose what the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Ta the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Taking my beemer into Daniels for service is just about the same as taking my child to the pediatrician. From the level of knowledge that they have about my car to the care and courtesy that goes into the overall experience, I always leave Daniels happier that I went and confident that my beamer is going to be just fine. Their investment in product knowledge, courtesy, comfort, convenience and style have made Daniels BMW the Utopia of service experiences. Thanks Daniels. More

I live in NH and was in PA for training and on my last day of training my starter went on my BMW Convertible. I was quite distressed being 320 miles from home with no tow service or AAA. I found Daniels day of training my starter went on my BMW Convertible. I was quite distressed being 320 miles from home with no tow service or AAA. I found Daniels BMW online and called and got Debbie, she went out of her way to call the Tow Company as I was quite upset still. The tow truck came and I was greeted by Debbie with a big hug,she told Joe one of their finest Service Advisors what the situation was and that I needed to get home that night. It was about 3:45pm on a Friday and the dealership closes at 5pm on Fridays. Joe got 3 techs to stay and he stayed as well...Joe brought us up to get some dinner while we waited..and they got the job done in about 2.5 hours. We were on our way back home to NH and it was such a pleasant experience in such a bad situation. THANK YOU DEBBIE AND JOE! They are lucky to have you! Heather T More

I am BMWCCA member for many years and true car enthusiast. I called BMW Daniels out of state and gave them an offer on the rare M5 that they accepted and gave them credit card deposit to hold t enthusiast. I called BMW Daniels out of state and gave them an offer on the rare M5 that they accepted and gave them credit card deposit to hold the car for a week. They listed the car as a CPO on their web page which was incorrect but I decided to get the car anyway since it was a low milage collectors car and the price was fair. I bought the non-refundable plane tickets to pick up the car in few days. Two days before I was supposed to pick up the car, they faxed me a final purchase agreement but they increased the previously negotiated price. BMW Daniels never admitied that they changed the original negotiated price and pretended that the increased price was the one that we originaly negotiated. They did not want to look at it as a possible mistake from their side, they were simply pushing me to accept the price "because someone else is waiting to buy the car". Although I wanted the car badly (I searched for such a car for 5 months) and could easily afford the car at their increased price, my moral standards and integrity did not allow me to do so (of course they sold the car to someone else immediately). If they asked even much higher price in the very beggining I would have paid them since I wanted that particular car. Worst experience in my 28 years as a car owner and true enthusiast. And believe me, I am very flexible and understand that dealers have to do their job. I will send the letter to the BMWNA regarding this incident. I still can not comprehend how dishonest this dealer was to me. I guess the answer is simple: greed. More

The sales department is the best I've ever dealt with, but the service department at this dealership is to die for. The service people and technicians are the friendliest, most honest and attentive ca but the service department at this dealership is to die for. The service people and technicians are the friendliest, most honest and attentive car people I have ever encountered, so much so that I own two beemers. I cannot say enough, when compared with every other dealership and service department I have had dealings with (I'm 56) Daniels is in a class by themselves. More