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BMW of Allentown

Allentown, PA

4.9
2,281 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,281 reviews

February 05, 2010

Carrie was a WONDERFUL salesperson! She made us feel so welcome and the whole experience was totally unpressured and great! The delivery process was easy and fast. The car was impeciby cleaned, gassed up More

by dwanamaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Zader, Carrie Fortune
February 05, 2010

I was extremely pleased with the Salesmen Gregory that I worked with. I felt he was attentive and patient to learn the specifics of what my desires where and tailored a vehicle to meet those specifics. More

by sarenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory J. Clarke, Gregory Clarke
Feb 08, 2010 -

BMW of Allentown responded

Your comments are appreciated, and well written. We appreciate good feedback which helps us evaluate our business practices. Your salesperson Greg Clarke informs me he has spoken with you again since reading your review. Please accept my apologies on behalf of Daniels BMW for not providing exceptional service in every category during your experience with us. Your comments are important to us, and lead toward continual improvement efforts.We hope you enjoy your BMW. Bill Stoeckel, General Manager - Daniels BMW

February 03, 2010

I do not often write reviews, but felt my experience with Daniels was so outstanding that it would be wrong not to. Greg Clarke was my sales person. He was very patient, and spent many hours showing me car More

by dwhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Clark, Gregory Clarke
February 02, 2010

I have purchased many cars in my life. I must say, my experience at Daniels BMW was the best ever. My sales person, Jeffrey Pecsek , was great! He was very patient, informative and professional. He provi More

by racephan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pecsek, Jeffrey Pecsek
January 31, 2010

My wife and I recently moved back to the Lehigh Valley for a job relocation after 6 years in the New York City area. After doing a lot of online research we wanted to test drive a new 328xi and started at More

by jnakahar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad R. Gerhart
January 25, 2010

Daniels was a great place to buy my first BMW. The staff was very friendly, knowledgable, and unassuming. I never felt rushed or pressured into making a decision (which rarely occurs at car dealerships in More

by scags17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fretz, Greg , Gregory Clarke
January 25, 2010

I drove 4 hours from VA to make my vehicle purchase from Daniels; as their price was lowest by far in a 200 mile radius on a slightly used M5. They offered me a fair trade in value over the phone, sight un More

by uons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hackett, David Hackett
January 20, 2010

Mark and the staff at Daniels have been outstanding to work with. This is the second vehicle we have purchase from Mark, and he has been great. He is very friendly and goes the extra mile to help you fi More

by bluecat1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sackett
January 19, 2010

December 24th, 2009, I purchased for my wife, a 2006 BMW Z4 3.0 si from Mark Sackett, and Gary Albanese made this a smooth transaction and enjoyable as well..... Service Manager was very helpful as well... More

by bldorsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK SACKETT, GARY ALBANESE, WEBSTER
January 12, 2010

I bought my Black Sapphire BMW 650I from a doctor outside of Philly last year. I live near Dick Horrigan BMW in Reading, PA and cannot simply deal with those RUDE people over there. I drive an hour to Daniel More

by mnanouh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gelsey Lorish
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