Back

BMW of Allentown

Allentown, PA

4.9
2,287 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
Contact Dealership

4600 Crackersport Rd

Allentown, PA

18104

Directions

By Type

Showing 2,287 reviews

October 03, 2012

I just want to pass along my compliments regarding Todd Simpson, Service Consultant, Daniel's BMW.  Late on the afternoon of August 21, 2012, I was leaving a business appointment in Bethlehem the “flat tir More

by JMacJMac02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Simpson
Oct 03, 2012 -

BMW of Allentown responded

Thanks you for taking the time to recognize Todd, and your experience in our store. It is always pleasing to hear comments from people who take the time to compliment the efforts of people like Todd who truly care about the services he provides, and the customers he helps. Sorry to hear you had an issue with your BMW, but pleased to hear we were able to help. We look forward to an opportunity to serve you again in the future!

September 17, 2012

i had been working with 3 other dealerships on this deal. When I met with Kay, her personality and approach was not what we expected. She was not pushy, nor did she have that salesman type approach that tur More

by csimons78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 04, 2012

In 2007 we became customers of Daniels BMW and have been extremely pleased with our overall experience. My wife has been driving BMW's since 1985 and this year we purchased a new 2012 BMW 328i convertible More

by Patrick Fisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2012 -

BMW of Allentown responded

Thank you for your kind words, and for being a loyal customer. We have a number of customers like you who travel long distances to do business with us. We view that as the highest compliment. Thank you for allowing us to serve your automotive needs! If we had a way to rate our customers, you would get 5 stars! Bill Stoeckel, General Manager

August 30, 2012

I went to the dealership to buy our first BMW. Experience was excellent. We met with Mr. Dick. He was very courteous. He explained in very detail about the features of the vehicle. We ordered our GT, he wa More

by Lagna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 23, 2012

My husband surprised me with a BMW this year for my birthday and Carrie was his first-hand assistant. She went out of her way to make sure this was a surprise and we appreciate it so much. I felt an More

by cynthiakeane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Fortune
August 22, 2012

I bought my first BMW from Daniels BMW in 1980 and since that time my family and I have purchased numerous BMW's throught the years. While my first BMW was not purchased from Mr. Dick Hughes, I did meet hi More

by Dan Blaschak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 22, 2012

I just took possession of a leased 2013 135i convertible yesterday. I turned in a leased 2009 128i convertible. Dave Hackett worked with me on both occasions, and he sold my wife a 2012 328ix five months a More

by drwj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hackett
August 20, 2012

Daniels's is a great dealership, but primarily due to people like Carrie Fortune. This is our fourth vehicle from Carrie (after having worked with three other dealerships prior to stopping in to Daniel' More

by paul.boris.33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Fortune
August 18, 2012

I had three visits to Daniels this past summer for my BMW 2003 325xi; two in June and one in July. My original battery finally died and needed replacement, a thermostat and front brakes needed replacement, a More

by delepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 16, 2012

As a veteran Advertising Executive responsible for attracting luxury customers to multi-million dollar businesses, I know how crucial excellence in Customer Service is to the overall health of any com More

by Mary.wilson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
215
...