BMW of Allentown

Ease and friendliness of purchasing a vehicle from Daniels Great experience and ease of purchasing a vehicle. Was interested in a vehicle I saw online. Emailed Tony to see if the vehicle was still available, a Great experience and ease of purchasing a vehicle. Was interested in a vehicle I saw online. Emailed Tony to see if the vehicle was still available, and if so, I was going to be stopping by to check it out. Tony emailed me back to say it was available and that he would make himself available to show me the vehicle whenever I stopped by. I stopped by and met with Tony, he took me on a test drive and then had my trade-in vehicle evaluated. Tony then worked up a cost including my trade in value. Tony was great, never pressured me to purchase. Told him I was going home to "sleep" on it. Since I really loved the vehicle and the costs where "close" to my budget, I emailed Tony back that night requesting to see if he would work with me in order to meet my budget. Tony then revised the costs to help me meet my budget. Went back the next day to purchase the vehicle and they had all the paperwork ready and waiting for me to sign. In and out within 1 hour! A very friendly and professional dealership. Highly recommended! More

Greatest Buying Experiance I have had the opportunity and experience of shopping for many cars in my time and in another lifetime, I actually worked in a dealership so I am very I have had the opportunity and experience of shopping for many cars in my time and in another lifetime, I actually worked in a dealership so I am very familiar with the selling process. In looking for my latest car I was following an advertisement placed by Daniels BMW for a preowned 2016, 228i xDrive. While my wife and I were looking at the cars available we were greeted by Ashley Alderfer,, and I thought to myself OK, here comes the pushy sales person. Not so, Ashley was a breath of fresh air, answering questions and completely demonstrating all of the features of the car including riding in the back seat of a convertible for a test drive with the top down. I did not intent to purchase a car that day but after a brief sales process we agreed on a price and we purchased the convertible. I was impressed by many features of the Daniels experience from the greeting by the receptionist, the capabilities of the services department, the information provided in the sales process and the efficiency of completing the transfer. Most of all, however, I was impressed by Ashley, her personality, professionalism, knowledge of the car, follow up and the time she spent explaining every feature were greatly appreciated. More

Great customer service My experience to pick up a new vehicle was very pleasant. Friendly staff with high regard for customer service. New car was ready and clean and sales My experience to pick up a new vehicle was very pleasant. Friendly staff with high regard for customer service. New car was ready and clean and sales person reviewed features with enthusiasm. Paperwork was ready for review and signing and all documents applicable to car were provided as expected. More

What a pleasant experience! One of my least favorite things to do is purchase a new car. I love looking at the vehicles, but hate the haggling you need to do with the salesmen an One of my least favorite things to do is purchase a new car. I love looking at the vehicles, but hate the haggling you need to do with the salesmen and dealership. I must say it was an absolute pleasurable experience at Daniel's. In a very short period of time, we had settled on a very reasonable deal. My sales rep, Jane was very knowledgeable and responsive. I would definitely return here when I next decide to trade in my vehicle! More

Consistently top notch service!!! I've been a Daniels customer since 2014 when I had my 2006 X3 serviced. The level of service has never waned since my first visit and over the years I've been a Daniels customer since 2014 when I had my 2006 X3 serviced. The level of service has never waned since my first visit and over the years I knew I wanted to purchase my next car from Daniels and I did last week. Tony Genao was my salesman and he certainly did not disappoint. Tony was not only professional and courteous but also friendly, accessible and not a high-pressure salesman which I appreciated. I purchased another X3, 2014 CPO. Tony went out of his way to inform and ensure I knew how to work the features - new to me - in the 2014. Thank you, Tony for making my car buying experience a good one and thank you Daniels for consistently working to provide the best customer experience. More

Satisfied! My recent experience at Daniels BMW was flawless. Everyone with whom I worked with professional. This was one of the most satisfying new car purchase My recent experience at Daniels BMW was flawless. Everyone with whom I worked with professional. This was one of the most satisfying new car purchase experiences I've had; if not the most satisfying. More

WOW!!!! My purpose for traveling to Daniel’s BMW was just to look at a 5 Series however the service was so exceptional, that I purchased one. Ashley, my sale My purpose for traveling to Daniel’s BMW was just to look at a 5 Series however the service was so exceptional, that I purchased one. Ashley, my salesperson, went beyond my expectations. This was truly the best car buying experience, I have ever had. Ashley took the time to explain all of the features that were in the 5 Series that I purchased and set these features in the new 5 Series. Ashley then made it a point to convey to my wife that if we ever experienced a problem in figuring something out, she would go into a 5 Series, videotape what needs to be completed and text the video to us. That is truly customer service at its best. I will be buying nothing but BMWs from this point forward, from Ashely at Daniel’s BMW. More

Great Customer Service My experience was great from the beginning to the end. Eric Kunkle was my client advisor, he was great very courteous very thoughtful very friendly My experience was great from the beginning to the end. Eric Kunkle was my client advisor, he was great very courteous very thoughtful very friendly took his time to show me everything about the car my whole experience was awesome I recommend this dealer to everyone ! 👍🏽 More

excellent overall experience We dealt with Joe Grazer and Jane Billings. Both were highly knowledgeable and had excellent customer service skills. We would highly recommend this We dealt with Joe Grazer and Jane Billings. Both were highly knowledgeable and had excellent customer service skills. We would highly recommend this dealership and these individuals to anyone interested in a BMW. More

Quick and easy This experience was perfect for me. Found and negotiated a fair price online, salesman was friendly and informative. I didn't have a lot of time and d This experience was perfect for me. Found and negotiated a fair price online, salesman was friendly and informative. I didn't have a lot of time and drove an hour to make purchase. Car was delivered to my door without any problem, would most definitely recommend Daniels BMW, Tony Genao and Joe Grazier to anyone in the market. More