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BMW of Alexandria
Alexandria, VA
784 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 784 reviews
August 30, 2004
Ordered my 04 330ci thru email and over the phone with my salesman. Smooth transaction all the way, I was kept updated on the progress of my vehicle and it actually arrived 2 weeks before I expected it. Th salesman. Smooth transaction all the way, I was kept updated on the progress of my vehicle and it actually arrived 2 weeks before I expected it. The day of pickup I was in and out in 45 minutes flat, great experience. Have not been in for service yet so I will reserve comment on the service department. More
by Garevels
Employees Worked With
Hossein Alawi
April 17, 2004
I've never before had such a positive experience at a dealer that I'd actually go out of my way to recommend a sales rep, and I can't think of a friend or family member who had a similar experience. Bu dealer that I'd actually go out of my way to recommend a sales rep, and I can't think of a friend or family member who had a similar experience. But, that's now changed after my experience buying from Jerry Williams at BMW of Arlington. I'd shopped around the DC area for about a week, and I found my best deal there. Plus, Jerry is by far the most honest and friendliest sales rep I've ever dealt with when buying a car. He wasn't your typical pushy/unctuous rep.<br><br>For example, he was straightforward with me as to how much higher he could get them to value my trade-in, and recommended I take the CarMax quote I already had in-hand. He knew I'd buy the car from him anyway, but to keep me from being inconvenienced, he drove me all the way from Arlington to the CarMax in Dulles (probably 45 mins), waited around for 45 minutes while I completed the sale and then drove me back to Arlington. In my opinion, this was beyond the call of duty.<br> <br> More
by ghengis
Employees Worked With
Jerry Williams
March 05, 2004
Never again will I bring my 530 to this dealership for service. I had to go to Passport in Maryland to buy the car because of the rude experience I had with the salesman and now I have found that you must service. I had to go to Passport in Maryland to buy the car because of the rude experience I had with the salesman and now I have found that you must fail a personality test to work in any department. The phone operator was nice so they will probably fire her soon for not pissing off her share of customers. I guess I'll go back to the dealer where I bought it. I know they value my business. John Duggan in sales and Keith Renner in service are the best More
by rogerdodger
October 27, 2003
I purchased A Used BMW 1998 528i with 57,000 miles on it. A couple of days after I purchased the vehicle, while driving on the interstate from DC to Richmond Va. at approximately 55 mph, the vehicle started A couple of days after I purchased the vehicle, while driving on the interstate from DC to Richmond Va. at approximately 55 mph, the vehicle started to vibrate and the steering wheel shimmied. I took the car to Merchant's Tire in Richmond and had my balanced. Driving back to DC the vibration and shimmy continued. I have taken the car back to BMW of Arlington three times, and they claim the vibration and shimmy is normal and refuse to fix the problem. STAY AWAY FROM THIS DEALERSHIP. More
by yojo
