BMW of Alexandria

I bought my used Lexus ES330 and the guy who assisted me (Pual Blakeman) was so nice and easy to dealt with. There is no hidden cost just straight forward. The car was so nice, but after bringing it home fo (Pual Blakeman) was so nice and easy to dealt with. There is no hidden cost just straight forward. The car was so nice, but after bringing it home found some dent on it, but Paul take care of it. I was so happy I bought my car with this dealership, their service was spectacular. If you want to buy car from this dealership..as for PAUL. He is so sincere and honest to deal with...he was really "My Car Guy". More

Paul Blakeman lived up to his claim that he was there to be "my car guy." During the test drive of the 2007 BMW 650i Convertible, he was very plesant to my wife and me and very informative about the car. be "my car guy." During the test drive of the 2007 BMW 650i Convertible, he was very plesant to my wife and me and very informative about the car. He was very efficient and competent in answering our questions, as he was in providing us with printed pertinent and valuable data about the car. Additionally, he emailed us the PDF file of the brochure for the 2007 BMW 650i. His approach in assisting us with the purchase of the car and the acceptance of our offer for the car enticed us to purchase it that same day! Paul was professional and very competent in his processing of the necessary documents. I have always nicknamed my cars, past and present. This beautiful midnight-blue 2007 BMW 650i Convertible is the "Blue Eagle." KEEP ON BMWing!!!!! Dr. Louis Guillen, Jr. PhD, Information Technology More

Paul has been very friendly and open with this sale. He gave all information about the car and made sure I knew what I was buying and the different options I had with my budget in hand. He was very respons gave all information about the car and made sure I knew what I was buying and the different options I had with my budget in hand. He was very responsive and his regular follow-ups does make me feel that this dealership is better than the ones I have experienced in last 2 weeks since i have been planning to buy a car. Great Guy and I hope you guys keep the good work. Atul More

I went in looking for an M3 convertible with certain packages and options and I wanted it within a week. The staff of BMW Alexandria was amazing, accommodating, and delivered exactly what I wanted. I packages and options and I wanted it within a week. The staff of BMW Alexandria was amazing, accommodating, and delivered exactly what I wanted. I am a 6 time car owner and have been to several dealerships. This was one was the best I've experienced! More

Visited the dealership to discuss renewing or purchasing my leased BMW (which I had leased from this same dealership). Met with Mr. Tu Huynh and when I asked about this he said he was the middle man and cou my leased BMW (which I had leased from this same dealership). Met with Mr. Tu Huynh and when I asked about this he said he was the middle man and couldn't help me. His title is Client Advisor. I walked across the street and went to Mercedes-Benz and received a very professional client service. I called BMW about turning in my leased car because he couldn't or wouldn't answer my basic questions about renewal - I did received very helpful information from the 800 number about turning in the car, however. Decided to go with another car so made an appointment with BMW of Alexandria to return the car and was told Tu Huynh was the person I needed to see. I went in and as we began the transfer he was not helpful and became belligerent and rude. He did the paperwork but would not remove the tags from the car he said - "I'll give you a screwdriver and you can remove the tags...." I finally asked him if didn't he realize that he was the face of BMW of Alexandria and he didn't care. I walked away from him. It wasn't worth the discussion. I dealt with him twice and both times he could not or would not provide me with assistance or information that would have kept me as a customer. A month later after going with Mercedes I am received emails, phone calls, and flyers from BMW trying to have me return as a customer. Too late. BMW of Alexandria should remove him from dealing with the public. I did talk with one of the porters and he indicated there was an incredible turnover of sales staff at the dealership. More

My car buying experience with Paul Blakeman at BMW of Alexandria exceeded all of my expectations and was truly exceptional. Paul's professionalism and attention to detail won me over. Most importantly, Alexandria exceeded all of my expectations and was truly exceptional. Paul's professionalism and attention to detail won me over. Most importantly, I never felt pressured to buy. He was available for any questions after hours while I was contemplating my decision and always responded to me in a timely manner. The day of purchase, he spent an adequate amount of time helping me get acquainted with all of the car technology and has a follow up orientation planned. I will be recommending Paul to anyone considering a BMW. He was a pleasure to work with and I'm happy to call him my "Car Guy". More

I walked into the dealership with no referral and as a completely new customer. I met Paul immediately as he greated me at the door and he became my "car guy". His professionalism, verve for service, hi completely new customer. I met Paul immediately as he greated me at the door and he became my "car guy". His professionalism, verve for service, his patience were all reasons that I decided to lease my new BMW from B<W of Alexandria. I did shop around and Paul, without question, gave me the best deal and also speant the time explaining all facets of the lease and answering all of my juvenile questions. In a day and age where service is a lost art, BMW of Alexandria and Paul Blakeman have it nailed. I love my new car and will forever be a customer of BMW of Alexandria and especially Paul! Thanks "car guy". More

My experience with Mr. Paul Blakeman, was exeptional. He answered all questions up front and as honest as possible, without being the pushy sales person we all know. The purchse of the vechicle was to the answered all questions up front and as honest as possible, without being the pushy sales person we all know. The purchse of the vechicle was to the point and efficient, the entire process lasted less than 3 hours. There is no hiden agenda when conducting business with Mr. Blakeman, he strives to ensure all of his clients are satisfied at the time of purchase. The day following my purchase, I took the vehicle on a 5 hour drive. Upon return, the "check coolant level" indicator came on. I returned to Mr. Blakeman with the issue, who had the vehicle in the maintenance bay in no time. Two coolant line connections had failed, causing a coolant leak. Mr. Blakeman coordinated to have the following replaced: Radiator, thermostat, coolant hoses/lines and coolant resevoir. This was done at no cost and completed in one day. I will highly recommend my friends and family to speak with Mr. Blakeman, should they have interest in puchasing a BMW. More

I took both my 740IL and 328i for service here. Service done in time, and Scott was very helpful. I bought the 328i in Certified Pre-owned from here and am very happy with it. Driving it for 1.5 years so done in time, and Scott was very helpful. I bought the 328i in Certified Pre-owned from here and am very happy with it. Driving it for 1.5 years so far. More

Dena Van, the Service Rep is a RIP OFF!!!. She overcharged for services. The Thermostat for a 2003 BMW Costs $56.00. They were charging me over $850.00 to put this in. She is a SNAKE. I called the overcharged for services. The Thermostat for a 2003 BMW Costs $56.00. They were charging me over $850.00 to put this in. She is a SNAKE. I called the manager. He reduced it by only $150.00. When I called her. She was very Rude and Short because I got a discount. DON'T USE HER OR THE DEALERSHIP FOR SERVICES. My advice is go find out what they say the car needs and go online an purchase the part yourself. After that have some other establishment do the work. Not BMW of Alexandria, in Virginia. More